Customer Service Part Time

MATTHEW BLUESTEN

**** *. ***** *****, *******, FL 33458 (C) 954-***-**** ****.********@*****.***

Work History Guacamole Specialist and Busser 11/2012 to Current Rocco's Tacos and Tequila Bar – Palm Beach Gardens, FL

Prepares guacamole table-side for customers. Busses tables, clears, cleans and sets tables in a quiet and efficient manner. Cleans and organizes eating, service, and kitchen area. Keeps dining room and kitchen area clean by performing cleaning and laundry duties. Sweeps and scrubs floors. Wipes tables and seats with dampened cloths, and replaces dirty tablecloths. Clears and re-sets tables at conclusion of each guest meal. Empties garbage to dump site. Scrapes and stacks dirty dishes, and carries dishes and other tableware to kitchens for cleaning. Maintains clean table settings by removing courses as completed, replacing utensils and refilling beverages. Sports Writer 01/2009 to Current Crank Up the Heat – Boca Raton, FL

Writes comprehensive, in-depth articles about the Miami Heat. Writes, edits and produces stories for multiple platforms, including Internet and digital channels. Evaluates and follows up on news leads and news tips to develop story ideas. Organizes material, determines area of emphasis, and writes stories according to prescribed editorial style and format standards. Sports Writer 01/2010 to 12/2012 Boca Raton Tribune – Boca Raton, FL

Wrote comprehensive, in-depth articles covering the Miami Marlins. Wrote, edited and produced stories for multiple platforms, including Internet and digital channels. Evaluated and followed up on news leads and news tips to develop story ideas. Writer 04/2011 to 06/2013 Mental Blox, Inc. – Ft Lauderdale, FL

Blogged about bullying and other issues in the education field. Inspired readers and provided helpful strategies. Sports Writer 01/2010 to 12/2012 The Bleacher Report – San Francisco, CA

Wrote engaging sports content and lead stories. Gained syndication. Won multiple medals. Voice Over Talent 08/2008 to 09/2013 Learning Today, Inc. – Plantation, FL

Recorded scripts as the narrator and the voice of numerous characters for web-based interactive reading and math lessons. Host 05/2008 to 07/2012 Romano's Macaroni Grill – Plantation, FL

Assigned patrons to tables suitable for their needs and according to rotation. Managed reservations along with the wait sheet. Organized floor plans. Answered telephone calls and responded to inquiries. Bussed tables, cleared, cleaned and set tables in a quiet and efficient manner. Greeted each customer with friendly eye contact.

Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary. Wiped tables and seats with dampened cloths, and replaced dirty tablecloths. Cleared and re-set tables at conclusion of each guest meal. Provided excellent customer service. Demonstrated genuine hospitality while greeting and establishing rapport with guests. Provided friendly and attentive service and exceptional hospitality. Presented menus to patrons and answered questions. about menu items, making recommendations upon request. Contractor Part Time 03/2006 to 02/2007 Community Bank of Broward – Hollywood, FL

Processed confidential paperwork. Organized folders of information. Scanned financial documents. Education Associate of Arts: Special Education Current Palm Beach State College - Palm Beach Gardens, FL