Software Development/QA Manager

Keith Rider

***** ***** ***** ***, ******* Beach, FL 33473 ? 561-***-**** ?

********@*******.***

Management Executive

Software Development ~ Quality Assurance ~ Product Management

Profile of Qualifications

Offer significant background in design, development and implementation of

state-of-the-art IT solutions. Adept throughout full software development

life cycle (SDLC) with specialization in Agile and Scrum frameworks.

Exemplary ability to liaise between business and technical teams to ensure

strict adherence to quality criteria. Proficiency in product strategy,

project management, strategic planning and problem solving. Proven success

in implementing large enterprise-wide systems, delivering exceptional

customer service, and maximizing profitability.

Selected Achievements:

. Slashed SQA-discovered defects by 48% and field-discovered defects by

27% at Pace Americas.

. Worked directly with AT&T on LightGig project to deliver U-Verse

within timeline and scope parameters.

. Championed modular design change to lower IVS (Intelligent Vision

System) cost from $200/unit to $157 and accelerate field tech

configuration time from 45 to five minutes.

. Awarded patent #8,266,577 for RFID plug-in software architecture

developed at Tyco/ADT.

. Led IT department at City of Bossier City to rank among top five

public service IT departments nationwide.

. Implemented wireless infrastructure for City vehicles to decrease

expenses by $8M.

. Captured $4M in savings for City by standardizing policies and

procedures, creating metrics and benchmarks, and installing remote

service/maintenance software.

Professional Experience

Pace Americas, Boca Raton, FL, 2013 to 2014

Software Development Manager

. Spearheaded full-scope software development and releases for TCP/IP-

based set top boxes (AT&T U-Verse ) including digital video recorders,

whole home, and wireless systems.

. Gathered requirements, closely tracked schedule and costs, led defect

triage and resolution, oversaw field verification testing, and steered

deployment.

. Leveraged Agile methodology to efficiently manage five local teams of

engineers, developers at a Thailand-based manufacturing facility, and

three teams of contracted or partnered software developers.

. Created and delivered weekly development/engineering presentations to

president of Pace Americas.

Dell Software Group, Boca Raton, FL, 2012 to 2013

Senior Software Development Manager

. Applied dynamic leadership talents toward directing six US-based

developers and architects and 37 Russian-based developers, SQA

engineers, technicians and support personnel.

. Exercised Agile/Scrum practices throughout software development

including Agile story development, backlog management, sprint

management, burn-down rate optimization, SQA, and release management.

. Oversaw relationship with offshore development team including billing

approvals, raises, and bonuses.

. Formulated comprehensive schedules to successfully launch solution

within specified timeline.

Tyco/ADT, Boca Raton, FL, 2000 to 2012

Strategic Product / Solutions Manager (2010 to 2012)

. Project-managed diverse initiatives for cloud-based SaaS, Video

Surveillance as a Service, and Security as a Service.

Continued ... ?

Professional Experience continued ... Keith Rider - Page 2 of 2

. Compiled and presented in-depth business cases to senior management

featuring market analyses, forecasts, and other key financial data.

. Positioned products and messaging to successfully communicate and

emphasize value and differentiation.

. Led global launch of service solutions by seamlessly cooperating with

engineering, compliance, legal, and deployment teams in US, Europe,

Asia, Africa, India, and Latin America.

Product Line Manager (2008 to 2010)

. Created dashboards to illustrate simultaneous status of 13 software

and 6 hardware products critical to corporation's global profitability

projections.

. Prepared business cases, financial models, and product road maps while

serving as Internal Subject Matter Expert for global sales channel.

. Formulated detailed schedules for all business functional areas and

resourcefully instituted new SLA agreements to enable leasing and

service-based models.

. Launched several hardware and software products worldwide and directed

staff in developing two flagship products: 802.15.4 wireless modules

for retail stores and IVS which uses video analytics to count

customers.

. Developed several mass-market justifications to clear Global Trade

Compliance problems on products, alleviating large potential fines and

inflated shipping costs.

Engineering Manager (2000 to 2008)

. Directed up to 12 programmers and architects throughout complete

software and hardware development process for initiatives which

included embedded software on a handheld RFID reader, fixed RFID

reader, and server-based software for collection of data and

maintenance of RFID hardware.

. Held accountability for both management and architect elements of two

"plug-in" software frameworks.

. Navigated multiple successful releases of RFID software for large UK

retailer, Tesco.

Praeses Corporation, Shreveport, LA, 1998 to 2000

IT Manager

. Directed staff in developing internal applications for

telecommunications management services as well as custom websites with

secure Intranet/Internet front-ends for large host systems.

City of Bossier City, Bossier City, LA, 1994 to 1998

Director of Information Systems

. Hired as city's youngest director and tasked with coordinating

software engineers and technicians across

police and fire dispatch systems, National Crime database

connectivity, personnel databases, court records and telecom systems

for 27 remote locations.

. Proactively implemented wireless infrastructure water meter system

that reduced labor costs by 50%.

Prior Background:

Senior Systems Engineer, IBM/DCS (IBM partnership for sales and

engineering) Shreveport, LA, 1993 to 1994

Lead Software Engineer, Engineering Design Automation, Baton Rouge, LA,

1991 to 1993

Software Engineer, Jacobs Engineering (Exxon Baton Rouge Refinery), Baton

Rouge, LA, 1989 to 1991

Education & Certifications

Computer Science, Louisiana State University, Baton Rouge, LA

B.S., Business, concentration in IT, Excelsior College, State University of

New York, New York, NY

Certified Six Sigma Black Belt (DFSS)

Technical Expertise

Databases: Oracle 9i, Oracle 10g, MS SQL, SQL Server, Stored

Procedures, DB2

Programming / Languages: MVC, C#, Java, C++, ASP.Net, Visual Basic.

.NET, XML, HTML5, SOAP/REST, XAML, JSON, AJAX

Software & Tools: WPF, WCF, Silverlight, Wiki Docs, EAS, RFID,

Wireless, SOA, XML/Web services, Visual Studio 97-2010,

TFS, Sharepoint, Java Websphere, JBoss

Operating Systems: Windows, Linux, iOS

Contact this candidate