Customer Service Representative
Resume:
Aaron Byrd
Tampa, Fl *****
**********@*****.***
Summary of Qualifications
I am a hardworking achiever with a practical approach to getting projects accomplished. A level headed attitude allows me to look at all aspects of a situation before making a sound decision. I am able to research complex issues. I am extremely effective in the exchange of oral and written information.
Excellent organizational skills
Excellent communication skills
Ability to multi-task in a fast-paced environment; think rationally and logically despite considerable demands
Work well under pressure to effectively meet deadlines and objectives
Significant Work Experience
General Dynamics, Tampa, Fl December 2011 to November 2012
Customer Service Representative
Responsibility include: Delight the customers” listen to customers, needs, concerns and take appropriate actions to resolve in a professional manner". I was responsible for responding to high call volume on multiple lines regarding customer’s orders.
Respond to Customer Inquires: Consistently respond to customer inquires by phone or email.
Delight the Customer: Value the customer relationship.
Maintain Knowledge of Customer Service Representative Procedures and Regulations: Continuously learn and apply procedure updates.
• Over 10 months’ solid experience in the food service industry
• Highly skilled in delivering outstanding service by greeting and serving customers
• Ability to learn the menu to answer questions and remember details regarding orders
• Knowledgeable about the restaurants’ menus, food and beverage items and other products
• Proven record of setting-up station and breakdown of side work
• Well-versed in suggesting additional items to customers
• Adept at answering telephones and processing financial transactions
Education
Chamberlain High School- Tampa, Florida, - High School Diploma 2012
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