Customer Service Representative
Resume:
Jose E Pons
Hialeah, FL *3010
************@*****.***
Objective: To find a challenging position in which I can gain experience, knowledge and with the ability for
advancement.
Education:
10/2011 Present Lindsey Hopkins Technical Education Center – Miami, FL
• Automotive Technician
Work Experience:
09/2013 – Present Miami Customs Shop
• Maintains vehicle appearance by cleaning, washing, and painting.
• Maintains vehicle records by recording service and repairs.
• Keeps shop equipment operating by following operating instructions;
troubleshooting breakdowns; maintaining supplies; performing preventive
maintenance; calling for repairs.
• Contains costs by using warranty; evaluating service and parts options.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Updates job knowledge by participating in educational opportunities; reading
technical publications.
• Accomplishes maintenance and organization mission by completing related
results as needed
10/2011 – 09/2013 Labor Force – Miami, FL
• Demolition
• Painting jobs
• Cutting Drywall
• Crown Molding
• Welding
• Other Misc jobs as instructed
• Yard work and Lawn maintenance
Security officer
8/2011 9/2011 Elite protective groups Homestead, FL
• Answered phones
• Hourly patrols
• General clerical work
• Wrote reports and hourly sheets
Customer service representative
1/2009 03/2011 Inktel direct Miami lakes, FL
• Took detailed messages
• Wrote and delivered letters to customers
• Filing
• Responsible for the supervision of the website, accounts, and projects
• Responsible for conducting customer credit check, supervising subscription
process, dealing with complaints, and scheduling solutions
References are available on request.
Contact this candidate