Customer Service Project Manager

Scott Mederos

**** * ***** **, *******, CA ***** (C):559-***-**** *********@*****.***

Professional Summary

Experienced Construction Manager/Superintendent who collaborates successfully with property owners,

clients, building officials, architects and construction accounting, estimating, purchasing staff members to

complete projects on time and within budget while never compromising quality. Well versed in preparing

and negotiating contracts with clients, suppliers and trade partners. Full understanding of how to deliver a

quality product with best value interests in mind for all sides involved.

Skills & Abilities

• Excellent customer service, team communication and interpersonal skills

• Project management, supervision, scheduling & conflict resolution

• New plan design, specification(s) and scope of work development for large communities,

individual projects, model complexes, residential homes

• Construction Estimating & Purchasing

• Public Works Projects & Prevailing Wage Rates. Cal-OSHA Safety.

• Microsoft Word, Excel, Outlook, PowerPoint & Project

Work History

Estimator - General Manager, Highlands Diversified – Fresno, CA (Jan’14 to Oct’14)

• Prepared bids for Plumbing, HVAC & Electrical work for builders & internally owned companies

• Negotiated and signed contracts with private builders, contractors & suppliers

• Developed, wrote & amended scopes of work for all trades

• Monitored performance of the above and worked with field managers with any pertinent concerns

regarding scheduling, quality, scope or job site safety

• Project management & supervision, quality audits of crews in field to ensure work was

progressing per specifications and “scope of work”

• Implemented systems to improve process efficiency and to reduce building cycle time

• Created working ‘Job Projections & Job Budgets’ for all projects

Purchasing Manager, Granville Homes – Fresno, CA (August ’13 – January ’14)

• Managed Purchasing Department and all aspects involved with 5 employees

• Prepared RFP’s for new neighborhoods and phase changes in existing neighborhoods

• Negotiated and signed contracts with trade partners and suppliers

• Developed ‘in detail’ scopes of work for all trades involved in each particular project

• Monitored performance of the above and worked with field managers with any pertinent concerns

regarding scheduling, quality, scope or job site safety

Scott Mederos

5013 W Reese Ct, Visalia, CA 93277 (C):559-***-**** *********@*****.***

• Conducted routine quality audits to ensure work was progressing per spec and contract terms

• Conducted vendor meetings, seminars and workshops

• Developed systems to improve efficiency to reduce cycle time and improve customer satisfaction

Owner, Mederos Construction – Visalia, CA (2008-2013)

• Bid, Contracted & Completed 20 plus projects per year as a small local General Contractor in

competitive local market (includes Custom Homes, Renovations, Additions, Light Commercial &

Tenant Improvement) with peak gross sales over $800k.

• Reviewed plans and specs during the plan design process during pre-construction

• Obtained building and specialty permits from local building jurisdictions

• Coordinated utility service providers according to project schedules

• Conducted production and operations meetings as needed with clients and vendors

• Performed regular job site observations to provide direction for construction staff and vendors

• Conducted routine quality checks to ensure that work was progressing per specifications

• Scheduled all subcontractors and supply deliveries for projects

Purchasing Manager, Centex Homes – Visalia, CA (2004-2008)

• Contracted 10-15 new neighborhoods annually to help division close escrow on average of 1,200

homes for three straight years.

• Reduced brick and mortar costs by 5-10% annually to equate to nearly 1 million dollars in

savings to the division per year.

• Consistently recruited and contracted new high quality Trade Partners & Suppliers to help

division increase JD Powers customer satisfaction scores.

Route Sales Supervisor, Sara Lee Baking Group – Fresno, CA (1989-2004)

• Supervised one of the Top 5 Divisions in the region with annual net sales well over $7M

• Increased net sales 10-15% year over year for 4 straight years while decreasing return percentages

• Increased customer satisfaction and relations while improving employee morale and productivity

Education

1986 to 1988 – College of Sequoias, Visalia, CA – General Education Studies

1985 to 1986 – Mid-America Nazarene College, Olathe, KS – General Education Studies

1985 – Tulare Union High School, Tulare, CA – Diploma Received

Professional & Personal Accomplishments

• Centex Management Development Course – Graduate

Scott Mederos

5013 W Reese Ct, Visalia, CA 93277 (C):559-***-**** *********@*****.***

• 2011 Cal Ripken World Series, Visalia, CA – Host President

Personal References Available on Request

Contact this candidate