Customer Service Manager
Resume:
Brianna Howard
Email: ***********@*****.*** Telephone: 757-***-**** Address: 525 Dafia
Dr.
Strengths:
Leader: President of my schools Inclusive club and one of three students in Hampton
Roads to be chosen to attend the prestigious Governor's School. I was then chosen
by my peers to represent them in conferencing with the director.
Team Player: Member of two varsity teams and people person.
Challenge Seeker: I continuously challenge myself with multiple advanced placemen
courses while maintaining an above 3.0 gpa.
Job Experience:
Ibex Global (Sept - Present)
Supervisor: Omar Durr
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Responsibilities: Customer service sales - Answered phones while simultaneously navigated
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several systems, making notations, and promoting/selling AT&T products
Reason for seeking new employment: Disagree with management and do not feel fully suited for
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job
Spirit Halloween (August - November 2013) (August - November 2014)
Manager: Robin Bell
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Responsibilities: Handling money, interacting with customers, cleaning and organizing floor and
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register area, training new employees
■ Reason for Leaving: Seasonal employment expired
Amc Theaters (March - June 2013)
Manager: Summer
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Responsibilities: handling food, cashiering, up selling, interacting with customers, cleaning
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concession area
Reason for Leaving: Quit amicably due to acceptance into Governor's School
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(June - July) which caused extended absence.
Other notable activities:
AP Scholar
Inclusive Club President
Responsibilities: Handling money, planning events and club meetings,
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organizing fundraisers, making executive decisions regarding budget, etc...
Tutor for 5th grade student (January - June 2013)
Varsity swim team member (2011-2013)
Varsity tennis team (2011)
Red Cross Volunteer (June - August 2010)
Responsibilities: Answering phones, taking messages, cleaning office, interacting with
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community center guests, and various other odd jobs
“Voluntouring” (April 2010)
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