Customer Service Sales
Resume:
JONATHAN M. KOLESNIKOWICZ
Niagara Falls, ON
Canada L2E 7A4
******.****@*****.***
Linkedin: http://ca.linkedin.com/pub/jonathan-kolesnikowicz/a1/320/749/
PROFILE My name is Jonathan Kolesnikowicz. (Koles) I am a 28 year old male from Niagara
Falls, Ontario, Canada. I am currently searching for a prosperous career in which I
am able to make meaningful contributions to an organization on a daily basis. My
goal is to build a successful career and embrace a new corporate culture. I wish to
accomplish this with a brand or company that I can take in pride in representing. I
am searching for a company where there is opportunities for achievement and
growth.
I believe that motivation has to be self-realized for a strong, healthy and maturing
employer- employee relationship to develop. I represent hard work, enthusiasm goal
setting, and personal accomplishment. I take pride in whatever it is that I do, and I
put my best effort forward with anything that my name is attached to. I believe these
elements are the keys to success.This type of mindset has made me into the person I
am today and I am confident that I will be an asset to your company. Please give me
fair consideration for employment. Thank you.
JONATHAN KOLESNIKOWICZ
EXPERIENCE BELL ASSOCIATE
Embassy Suites Hotels, Niagara Falls, ON 2007-2014
After starting with the company as a valet, I was promoting to this position in less
than one year making me the youngest member on the team. While the purpose of
this job was to support myself through my studies, this job provided me with valuable
insight and experience into the customer service industry. First and foremost, this job
is based on a team oriented system that requires co-operation, communication and
consistent team management skills. It also provided me with the opportunity to gain
valuable experience at the operational level of the organization. This in turn gave me
significant experience with customer service, learning many characteristics and ex-
pectations of the companies core consumers. It also gave me the ability to deal with
dissatisfied consumers on an individual basis. Being in school for business administra-
tion with a concentration in marketing, this was an excellent opportunity to apply
what I learned in the classroom to a hands on, real world situation. I would also like
to mention that in the 7 years I worked at this position, I was never complained about
or disciplined in any manor.
SALES ASSOCIATE
Performance BMW, St.Catherines, ON 2008-2009
I took this job as a career opportunity upon the completion of my first degree. This
job did provide me with experience in sales, especially under high pressure situations.
It also gave me the opportunity to build and maintain lasting relationships with cus-
tomers. However, I decided that being in the business environment, I wanted to ex-
pand my options by earning a Business degree. Having this job at a young age was
beneficial for my future career. While employed by BMW I was able to:
• learn exceptional sales skills
• work to meet deadlines and quotas
• build long term relationships with clients
• focus on customer retention and relationship management
• represent a brand, learning about the product and communicating that informa-
tion to clients
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JONATHAN KOLESNIKOWICZ
• learn to work in face paced, high pressure situations.
• learn the value of promotional tools.
EDUCATION
BROCK UNIVERSITY
GOODMAN SCHOOL OF BUSINESS.
St.Catherines,ON Bachelor of Business Administration (BBA.) Honors 2014
Marketing Concentration.
FANSHAWE COLLEGE
London, ON - Bachelor of Psychology Honors 2008
ADDITIONAL SKILLS Significant experience in customer service
Significant experience in consumer relations management (ie conflict resolution)
Studying the Italian Language; currently at a basic conversation level (2 of 5)
Experience working in teams as an employee and through athletics and academics
Ability to take on a leadership role when necessary
Excellent Social Skills. (building and sustaining relationships, networking, meeting
new people)
REFERRALS
Jim Diodati
Mayor of Niagara Falls, Ontario
Personal acquaintance
1-905-***-**** ext. 4201
********@************.**
Joe Conte
General Manager- Embassy Suites
Superior
******@**************.***
Dr. Eric Dolansky
Department of Marketing, International Business And Strategy (MIBS)
Professor (Goodman School of Business)
905-***-**** x5159
*********@******.**
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JONATHAN KOLESNIKOWICZ
Joe Primerano
Gold Sales Master BMW Canada
**********@**************.**
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Contact this candidate