Customer Service Assistant
Resume:
TERRY L LIMUEL
AUSTIN, TX *8724
***********@*****.***
Career Objectives
I want to utilize my 20 years experience as a clinical assistant and phlebotomist to explore a full-time career in
Health
Care or Health Administration.
Summary of Qualifications
Certified Phlebotomist
Certified Nursing Assistant
Certified EKG Technician
Work History
Stonebriar Nursing and Rehabilitation Austin, Texas August, 2014 - Present
Certified Nursing Assistant
Check vital signs, provide patient care, assist patients with feeding, grooming, bathing, transfer within facility, and
dressing.
Seton Familly of Hospitals Austin, Texas October 1, 1989 - October 15, 2012
Clinical Assistant / Phlebotomist
Provided patient care at Seton Hospital as well as schools in the Austin Independent School District for 20 years.
Verifies test requisitions by comparing information with nursing station log; bringing discrepancies to the attention
of unit personnel.
Verifies patient by reading patient identification.
Obtains blood specimens by performing venipunctures and finger sticks.
Maintains specimen integrity by using aseptic technique, following department procedures; observing isolation
procedures.
Collects therapeutic drug-monitoring assays by collaborating with nursing personnel to ensure appropriate drug
dose to collection time.
Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of
collections performed.
Monitors glucose levels by performing bedside glucose tests; recording results; reporting results to unit
nursemanager.
Maintains quality results by following department procedures and testing schedule; recording results in the
qualitycontrol log; identifying and reporting needed changes.
Maintains safe, secure, and healthy work environment by following standards and procedures; complying with
legal regulations.
Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory;
referring unresolved orders back to the originator for further clarification; notifying supervisor of unresolved orders.
Updates job knowledge by participating in educational opportunities; reading professional publications;
maintaining personal networks; participating in professional organizations.
Serves and protects the hospital community by adhering to professional standards, hospital policies and
procedures, federal, state, and local requirements.
Applied Material Austin, Texas June 1, 1999 - August 15, 1999
Cleaning Room
Work in cleaning room, work with tool like washer and screws to assemble machinery.
Motorola Inc. Austin, Texas November 3, 1983 - January 10, 1987
Test Operator
Load computer for Seimen and Mock 20 machine.
Test Micro chips.
Use microscope to examine wafers for any markings.
Education
Austin Community College Austin, Texas
1 year college, technical or vocational school
Major: EKG Tech
Seton Austin, Texas
1 year college, technical or vocational school
Major: Phlebotomist
American Career Austin, Texas
1 year college, technical or vocational school
Major: Nursing Assistant
Ascend Learning Center Austin, Texas
High School Diploma/GED
Training
EKG Technician Austin, Texas October 2006 – November 2006
Austin Community College
Phlebotomist Austin, Texas August 1994 - October 1994
Seton Hospital
Nursing Assistant November 1988 – October 1989
American Career
Occupational License or Certification
EKG Technician Certification
Austin Community College Austin, Texas 2006
Nursing Assistant Certification
American Career Austin, Texas 1989
Phlebotomist Certification
Seton Austin, Texas 1994
Computer Skills
Typing Speed: 45 Words Per Minute
• EMail Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
Language Skills
English - Excellent ( Read Write Speak )
Additional Skills
Familiar with medical terminology, medical spelling and abbreviations.
Can multi-task and adapt quickly to a stressful work environment.
Driver's License
Class C - Standard Driver's License
References
Cheryl Daubendeck
Computer Instructor
Ascend Center for Learning
***********@***.***
Joni Van Reenan
Instructor
Ascend Center for Learning
****@************.***
James Sorrells
Commercial Truck Driver
Contact this candidate