Sales Manager

OBJECTIVE:

A position where I may utilize my excellent communication skills, my

analytical skills, and my versatility as a writer to get your projects done

professionally and delivered on time.

EMPLOYMENT HISTORY:

Infinera Corporation, Sunnyvale, CA 07/2011 - 03/2014

Proposal Writer

. Write, edit, format, and coordinate the preparation of materials

needed for formal and informal proposals within designated timeline

using MS Word and Adobe Acrobat for the Services Department

. Contribute to the development and maintenance of a central database of

responses, including a list of questions, answers, and screenshots for

common proposal questions.

. Contribute to ongoing process improvement activities to streamline the

development of accurate, winning responses.

. Provided first read of contract terms to flag vague language terms to

the legal team.

. Worked and partnered with OEM vendors.

TCI (subsidiary of SPX Corp) Fremont, CA 01/10 - 01/11

Proposal Manager

. Write, edit, format, and coordinate the preparation of materials

needed for formal and informal proposals within designated timeline

using MS Word and Adobe Acrobat

. Prepare budgetary quotes for governments, mostly in French-speaking

North Africa, who have to budget millions of dollars for the spectrum

monitoring equipment

. Maintain proposal schedule and monitor progress; provide timely follow

up on proposals

. Write and issue press releases approximately every fortnight

Autonomy-Interwoven, (formerly Interwoven) Santa Clara, CA 07/07-01/10

Marketing Manager

. Write, edit, format, and coordinate the preparation of materials

needed for formal and informal proposals within designated timeline

. Ensure consistency of branding across all customer facing contact

points including all published materials.

. Provide feedback and ascertain that ROIs created within a proposal

submitted on SMS (the Autonomy proprietary version of

salesforce.com)covers all possible profits for the customer

. Help create white papers, competitive analysis, and case studies as

needed

. Create templates for proposals

. Maintain, catalog, update, and archive proposals and sales metrics

into SMS

. Work directly with Sales Rep and consult with SE (System Engineer) as

needed to clarify details and develop custom responses

. Incorporate and revise reusable proposal sections from prior responses

. Maintain proposal schedule and monitor progress; provide timely follow

up on proposals

. Update the EIP (Autonomy's internal Enterprise Information Portal)

with the latest updates for financials, management, and products.

1 BRN Phoenix, Santa Clara, CA 01/07-06/07

Sr. Technical/Proposal Writer

. Create manuals and customer FAQ database

. Maintain ARENA (an online database) on an ongoing basis, add/change

descriptions of products, pricing structures as indicated. Generate

ECOs/DCOs and create BOMs for the Model Numbers released using ARENA

. Marketing materials as needed

. Write, edit, format, and coordinate the preparation of materials

needed for formal and informal proposals within designated timeline

. Consult with SE (subject matter experts) as needed to clarify details

and develop custom responses

. Incorporate and revise reusable proposal sections from prior responses

. Research competitor proposal responses, pricing and service

enhancements

. Maintain proposal schedule and monitor progress; provide timely follow

up on proposals

Netro Corp, San Jose CA 8/99 to 10/04

. Responsible for creating and maintaining all manuals

. Designed promotional materials and collateral to increase sales

. Wrote case studies and white papers

. Respond to RFI/RFQs

. Monitor the evolution of all new product lines in order to provide

accurate information to the field both directly and indirectly, in the

form of White Papers

. Consolidate project plans with appropriate time frames for a

successful implementation

. Manage stakeholder expectation throughout the project re: scope,

budget, billing, schedules and timeframes.

. Define and manage scope of project, identify out-of-scope tasks and

present to stakeholder for sign off.

. Responsible for creating Help Files using RoboHelp for Link Explorer

. Work with Marketing and Engineering to document Models released and

new Services offered. Obtain analysis results from ASQ and document in

Release Notes

. Help write/edit executive speeches

. Work with CA/Engineering to write different types of application notes

. Write white papers for CA/Marketing/Sales/Marcom as needed

. Maintain PLMS on an ongoing basis, add/change descriptions of

products, pricing structures as indicated. Coordinate PLMS products

with those in Agile Management of AirStar catalog and PLMS data input

. Generate ECOs/DCOs and create BOMs for the Model Numbers released

using Agile

. Responsible for tracking and coordinating all diagrams and images

needed for the documentation

. Responsible for providing information and resources required to create

and maintain all System Manuals

. Download software in the ASQ lab and write the procedure for

downloading new and upgrading current software for customers;

Responsible for documenting PRs (generated in the Lab) in the manual

and in the Release Notes so customers understand workarounds for the

problem

. Update the information in the SFS/PFS for AirStar as needed

Luminate Software, Redwood City, CA 5/99-8/99

. Responsible for creating and maintaining all manuals

. Ported edits from the hardcopy of the Luminate Software manual into

HTML help pages

. Edited for grammar, punctuation, and language the online version of

the document

. Responsible for tracking and coordinating all diagrams and images

needed for the documentation

. Responsible for providing information and resources required to create

and maintain all System Manuals

2 Network Associates, Santa Clara, CA 3/99-5/99

. Edited for grammar, punctuation, and language the online version of

the document

. Responsible for creating and maintaining all manuals

SKILLS

Oral and written communication:

Strong educational background with a certificate in technical writing and

degrees in Biology, English and French

Strong computer skills especially MS Word and Acrobat

Fluent in several languages

Traveled widely

Work well with people from different cultures

Personal:

With my clear focus and organized work habits, excellent (cross-cultural)

communication skills, and good technical understanding, I will be a good

addition to your team.

EDUCATION

Certificate in Technical Communication, De Anza College.1998

BS in Biology, Mills College, Oakland, California. 1986

MA in English Literature, Bombay University, India

BA in English Literature and French, Bombay University, India

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