Project Service

DEREK L. LACEY

**** **** *** ***** . ******, TX *6502 . 248-***-**** .

**********@*****.***

Summary of Qualifications:

Senior Information Technology Professional offering over 16 years of

clinical and technical systems expertise specific to Enterprise-wide

Electronic Medical Record (EMR) implementations and support.

SKILLS AND QUALIFICATIONS

. Senior level clinical system architecture and Healthcare Solutions

Implementation expertise including Project Management, Contract

Management, Vendor Management, Change Management, Staff Management, Data

Collection, Systems Analysis and Design, hands-on Build, Interface

Development, Revenue Cycle Management, Disaster Recovery (including

Business Continuity Planning) Hardware Installation, Infrastructure

Management, Peripheral Device Deployment, and support of multiple EHR

solutions (Cerner, McKesson, GE, 3M).

. 26 years of in-depth, end to end, clinical healthcare experience

including Inpatient/Outpatient Hospital Services

((Reg/ED/Nursing/Pharmacy/Ancillary/Clinics).

. Proven record of managing complex large-scale Enterprise-wide Healthcare

IT projects through entire SDLC utilizing PMO/PMI Methodology, ITIL

Framework, while leveraging industry Best Practices.

. Managed financials for budgets ranging between $500 - 1 Million dollars.

. Facilitated system searches including RFI, RFP, and EMR solution

selection.

. Negotiated contracts, facilitated vendor work-orders, and managed vendor

hardware and software agreements.

. Assisted in selection and design of Enterprise Help Desk Software

including establishing issue priorities, creating Service Level Metrics,

and cross-functional team workflow processes.

. Workflow Analysis, Data Modeling, and Business Process Redesign

Expertise.

. Experience using Crystal Reports, Discern Analytics, SQL programming and

report writing.

. Strong proficiency with Microsoft Word, Exel, MS Project, Visio, and

Sharepoint content management.

Work Experience

Senior EHR Consultant - Cerner 05/14 - 06/14

Community Health Systems S: Dan Kinder

7105 South Springs Drive, Suite 208 P: 719-***-**** May

contact

Franklin, TN 37067 40 hrs/w, $150,000/yr/

Full-time

Duties: RadNet, Powerchart, and Scheduling SME. Responsible for managing

current state assessments, workflow analysis, gap analysis, system design,

testing (application and interface), training including Super User and

CPOE, and at the elbow, go-live support.

Key Accomplishments:

Led troubleshooting and issue resolution efforts at the Cerner EMR

Activation at Pottstown Memorial Hospital in Pottstown, PA. Analyzed build

with Solutions Architect and facilitated corrections aligned with radiology

service line workflow and business process. Diagnosed peripheral device

application build and network connectivity issues and led activities to

resolve. Facilitated work between vendor and assigned interface analyst

related to PACS, Dictation, and Transcription integration issues and

facilitated redevelopment and deployment of new interface code due to

faculty interface transaction. Performed Root Cause Analysis on Cerner

Scheduling and Cerner RadNet integration issues and led interdisciplinary

clinical and technical team to resolve.

Senior EHR Consultant - Cerner 04/13 - 03/14

Dignity Health S: Kevin Kirr

185 Berry Street P: 913-***-**** May contact

San Francisco, CA 94107 40 hrs/w, $150,000/yr/

Full-time

Duties: RadNet, Powerchart, and Scheduling SME. Responsible for managing

current state assessments, workflow analysis, gap analysis, system design,

developing future state documentation, testing (application and interface),

training including Super User and CPOE, and at the elbow, go-live support.

Deployment and testing of peripheral devices.

Key Accomplishments:

Led Charge Validation testing, identified charge services and revenue cycle

build issues and managed teams to resolve. Led client data collection and

design meetings. Led current state and future state workflow sessions

documenting flowcharts via visio. Analyzed build with Solution Architect

to ensure application modules possessed "zero defect". Facilitated

hardware walkthroughs, documented hardware requirements, facilitated

deployment of peripheral devices. Led interface development meetings.

Responsible for test script development and execution of all testing

related to application build, integrated testing, and successful

remediation of all build and testing issues. Led Super-User training

sessions and sat with physicians to provide one on one new product

training.

Senior EHR Consultant - Cerner 11/12 - 01/13

Baystate Health S: Leslie DesRocher

280 Chestnut Street P: 802-***-**** May

contact

Springfield, MA 01199 40 hrs/w, $130,000/yr/ Full-

time

Duties: RadNet, Powerchart, and Scheduling SME. Responsible for managing

system design, application build, system and interface testing and

providing go-live support.

Key Accomplishments:

Managed onsite and remote project activities. Provided hands on build of

RadNet Hierarchy (Sections, subsections, rooms, calendars, pprservresacess,

associating rooms to DTAs, etc.). Built and tested printers for new ED.

Customized scripts for patient transport notice. Led application and

integrated testing activities. Documented new ED/Radiology workflow and

provided training/education to interdisciplinary clinical team. Led

application, interface, hardware, issue identification and resolution

activities in both production and test domains.

Senior EHR Consultant -McKesson 10/11 - 09/12

Community Health Systems S: Dan Kinder

7105 South Springs Drive, Suite 208 P: 719-***-**** May

contact

Franklin, TN 37067 40 hrs/w, $130,000/yr/

Full-time

Duties: McKesson Horizon Clinicals SME. Responsible for managing current

state assessments and developing future state workflows, workflow analysis,

gap analysis, system design, developing future state documentation, testing

(application and interface), training including Super User and CPOE, and at

the elbow, go-live support.

Key Accomplishments:

Provided analysis and recommendation to VP of Deployment specific to

Automated Testing Tools. Met with "C" levels to provide project status,

issue identification, and best practice recommendations. Responsible for

data collection and application build recommendations. Consulted on

Radiology, Nursing, and HIM workflows and application design. Conducted

hardware walkthroughs. Assisted assigned PM with Hardware and

Infrastructure analysis and recommendations. Facilitated interface

requirements analysis, provided recommendation, and led HL7 interface

testing activities. Provided at the elbow, go-live support for three

McKesson System Activations.

Enterprise Application Manager 09/00 - 08/11

CHE Trinity Health S: Karin Johnson

20555 Victor Parkway P: 734-***-**** May

contact

Livonia, MI 48152 40 hrs/w, $114,000/yr/

Full-time

PRIMARY RESPONSIBILITIES

. Developed project charters, Statements of Work, budgetary estimates,

project schedules, resource schedules, developed work break down

structures, and detailed project plans for numerous Healthcare technology

projects including Cerner, McKesson, GE, and 3M.

. Followed PMO/PMI standards and ITIL Framework to manage clinical

technology projects through the SDLC lifecycles of initiation, planning,

execution, closure (including technical support and system

retirement/sunset).

. Managed small and large scale project ranging from $500-1 million dollars

in cost.

. Consistently and successfully managed at least 4 large scale projects, 2

-4 mid-sized projects, 2-10 small projects, and supported 15 clinical EMR

installs simultaneously (each year in this role).

. Led client project kick-off meetings, design sessions, and workflow

sessions for inter-disciplinary cross-functional teams.

. Led numerous hardware, software upgrades, and system

optimization/Clinical Transformation activities.

. Prepared and presented project proposals, issue summaries, and business

case analysis to hospital executives and Senior IS Management (VP/CIO).

. Managed diverse team of consultants, programmers, developers, and

analysts to implement Clinical Solutions and meet/exceed Service Level

Metrics. Teams issue acknowledgement rate = 96%, issue closure rate=95%.

. Ensured over 100 IS projects were completed on time and on/under budget.

. Managed capital and operating budgets including developing estimates,

managing enterprise level contracts, generating purchase orders, client

billing, financial forecasting and reconciliation.

. Provided weekly project status reports and dashboards to senior

management and client stakeholders.

. Created Risk Management plans, Disaster Recovery, plans, and Business

Continuity plans.

. Managed System disruptions, client communications, and conducted root

cause analysis.

. Managed multiple vendors, contracts, and work-orders related to system

implementations, system support, interface coding modifications, data

migrations, and system conversions.

. Managed infrastructure changes, peripheral device deployment, and

hardware installations.

. Facilitated system searches and selection including RFI and RFP

processes.

. Developed Test Plans, led interface development, facilitated application

and interface test sessions.

. Provided systems analysis and analytical recommendations specific to

numerous Clinical IT Solutions.

. Utilized in-depth technical knowledge and business requirements to design

and implement secure solutions to meet customer / client needs while

protecting patient privacy and the corporation's assets.

. Developed security standards, procedures, and guidelines for multiple

platforms.

. Provided Manager on-call clinical system support for Cerner Millennium

Enterprise Solutions including Powerchart, RadNet, FirstNet, Pharmnet,

Scheduling, etc.

. Command Center Captain and Cerner Team Lead for 15 Enterprise-wide, multi-

state activations which included client communications, triaging issues,

and managing issue resolution.

. Provided client services and technical support for 19 Member

Organizations (multi-entity).

. Assisted in selection and design of Enterprise Resolution Center Help

Desk Software including establishing issue priorities, creating Service

Level Metrics, and developing workflow processes.

. Served as Cerner RadNet Expert, provided hands on build, and conducted

Super-user and CPOE education.

Director Diagnostic Services 09/00 - 08/11

Mercy Health S: Carolyn Cole-Brown

5555 Conner Avenue P: Unknown

Detroit, MI 48213 40 hrs/w, $64,000/yr/

Full-time

Duties: Directed care delivery for Diagnostic Imaging, Laboratory,

Cardiology, and Respiratory Therapy service lines in support of the

hospital's mission, vision, and strategic goals. Managed technical and

clerical associates including assignments, work schedules, time cards,

payroll, and performance appraisals. Served as Radiology Information

System (RIS) Manager for both the Radiology and Cardiology Departments.

Managed Radiology Information System upgrade including project planning,

workflow analysis, system build, data migration, process redesign and end

user training. Responsible for departmental conformance to hospital

policies, city, state, and federal regulations, requirements, and

guidelines. Managed operating budget, capital purchases, vendor

agreements, equipment maintenance, and responsible for achieving revenue

objectives.

Hospital Corpsman/Radiologic Technologist 02/84 - 05/93

United States Navy S: Darnell Dixon

P: Unknown

40 hrs/w, $35,000yr/ Full-time

Advanced Radiologic Technologist

. Chief Technologist at Naval Hospital, Groton, CT. Led Radiology Service

Line to successfully complete JCAHO inspection. Managed 20 clinical and

clerical associates.

. Managed Outpatient Imaging Department in Newport, RI.

Hospital Corpsman 1984-1990

. Clinical Healthcare Provider (LPN level expertise) providing hands on

patient care in the ICU, CCU, Med/Surg, Labor/Delivery, and Emergency

Department.

. Documented patient care utilizing SOAP, Nursing and Progress Notes,

Immunization Records, and MARs.

. Certified by United States Navy Personnel Qualifications Standards (PQS)

in IV insertions, basic surgical procedures including Suturing, basic

Laboratory procedures, Pharmacy, X-ray, Emergency Response Team.

Certified as an Orthopedic Cast Technician.

. Medivac Team member providing en route care to critically ill or injured

patients being evacuated from the medical department onboard the USS

John F. Kennedy to a more acute hospital setting.

Education

08/98 - Project Management Certificate

Strategic Project Management, University of Michigan, Dearborn, MI 48128

08/98 Computer Programming Certificate

Visual Basic and C+ Programming, University of Michigan, Dearborn, MI

48128

08/98 Systems Analysis and Design Certificate

Systems Analysis and Design, American Management Association, New York, NY

10019

15 Dec 1989 -Advanced Radiologic Technology Certificate

Advanced X-ray Technician,, Naval School of Health Science, Bethesda, MD

20889

10 Aug 1984 - Vocational Certificate

Field Medical Technician, Field Medical Service School, Camp Lejuene, NC

28542

26 Jun1984 - Vocational Certificate

Hospital Corps School, Naval School of Health Science -San Diego, CA 92134

03 Jun 1983 High School Diploma

Cass Technical High School, 2501 2nd Ave, Detroit, MI 48201

Honors, Awards

05 MAY 1993 - Honorable Discharge - USN

24 APR 1988 - Navy Commendation Medal

06 OCT 1988 - Navy Achievement Medal

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