Customer Service Sales

GE THAO

*** **** ******** ******* *** ***, St. Paul, MN 55130

417-***-**** • *************@*****.***

Professional Summary

Retail Sales Associate and customer service for 5 years in the retail industry. Areas of expertise include sales, customer relations. Also worked in manufacturing environment for 10 years, knows how to multitask and management under pressure.

Skills

* Computer Savvy/Basic Troubleshooting

* Assembly/Ability to operate machines

* Microscope, Gauges, Caliper, CMM

* Forklift

* Able to read blueprints

Work History

Heraeus White Bear Lake, MN rate 13.00

Laser/Winder Operator/Complex assembly/Soldering/Stamping/EDM/ CAM/GTCGrinding Machine/

* Set ups, tool changes, fixture for mini cnc lasag laser, and bring up CNC pre program for job order, operate coil winding, EDM, and GTC/CAM grinder machine. Inspect own parts under microscope with calipers.

* Assembly complex medical parts and inspect plastic medical parts from molding, enter SPC data sheet into the computer and must follow SPC control plan.

* Solder inner and outer component together, trim and measure to the right length.

* Work with engineer and ask question if there a issue or to make the part better or job easier.

Medrontic -Brooklyn Center, MN rate: 11.25

Medical Assembly Operator 11/2013

* Uses small tools to assembly part on the battery and follow POD instruction to perform task, set ups tools, fixture, and testing before running welding machine.

Exos – Arden Hills, MN rate: 10.00

Laser Machine Operator /Laminater 09/2013

* Operate and select the right program for laser machine, operate Laminater, Gerber Machine.

* Self starter with no supervision.

Walmart– Jane, MO/Vandnais Heights, MN rate: 9.50

Electronics/Connection Center/Customer Service, 03/2011 to Current.

* Inventory picks and bin, set up new modules.

* Resolved all customer complaints in a professional manner with customer satisfaction.

* Troubleshoot customer cell phones and other electronic device.

Labor Solutions -Decatur, AR rate: 9.00

Assemble, 02/2011 to 03/2011

* Using tools and drills to assembly high pressure water hose.

Tyson Foods – Noel, MO rate 15.00

Hourly Supervisor, 07/2007 to 05/2010

* Operate in quality and efficiency of product. Maintain a safe and clean food environment. Achieves our specific goals daily, Operate within effective standard operation procedures (SOP), manufacturing troubleshoot problems or issue with QA and USDA

* Coaching and training to ensure employee are performing job effectively, safe,

and quality product.

Lazy Boy - Neosho, MO rate 10.00

Upholstery 05/2007 to 07/2007

* Use small tools (staple gun, nail gun, and bolt tools to assembly sofa's parts.

Deluxe Checks – Lenexa, KS rate: 10.00

Check Inspectors/Packer, 10/2006 to 05/2007

* Inspect checks for miss prints and errors.

Superior Industries -Rogers, AR rate: 13.00

Forklift/Painter 09/2005/ 09/2006

* Operate forklift/pallet jack, transport product to shipping and receiving.

* Inspect wheels for any foreign martial and paint spray, and spray clear coat paint on to wheel for a finish product.

Education 2005

McDonald County HS - Crowder College Networking /Soldering/Basic Electronics

Reference - Lee Jennings 417-***-**** Carlos Berrea 479-***-**** Belinda 417-***-****

Doxie (651-***-***** Katie 612-***-****

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