DAWN M. JOHN
**** ***** **., *********, ** ***** C: 334-***-**** d ******@*****.***
PROFESSIONAL SUMMARY
Mathematics professional versed in all aspects of analysis to research also versed in operations, from scheduling
and finance to production and marketing. Possesses exceptional communication, organizational and presentation
capabilities.
SKILLS
Budgeting and forecasting Superb time management skills
Customer relations specialist Detail-oriented
Contract negotiation Natural leader
Expense reports Dependable
Accounting/Bookkeeping Organized
Employee relations Microsoft Office
WORK HISTORY
Director of Operations, 0 8/2011 t o Current
Credible Security Services – 1955 South John Young Parkway
Ensure day-to-day operations of the business run smoothly
Ensure clients are extremely satisfied with the company's performance
Ensure safety regulations are adhered and met
Ensure company is a successful bidder for state, city and local contracts
Responsible for preparing bids and contracts
Draw up monthly and annual budgets and report on performance with spread sheets and flow charts
Supervised a team of 6 supervisors and 3 2 employees.
Established operational objectives and work plans and delegated assignments to subordinate managers
Oversee company’s hire process
Manage time keeping for all staff including both salaried and hourly roles; facilitate with payroll
Manage business schedules and arrangements
Manage accounts payable, invoicing and creating purchase orders
Perform routine clerical duties including answering telephones, filing, typing, preparing agendas,
maintain calendar, schedule meetings and order supplies
Marketing Coordinator, 1 0/2010 to 0 8/2011
Readerlink – Oakbridge, IL
Answered client questions regarding store merchandise
Conferred with store managers to obtain information about customer needs and preferences.
Monitored and analyzed sales records and consumer purchasing trends
Anticipated consumer buying patterns to create a purchase and inventory plan
Completed stock orders and managed inventory levels.
Established strong vendor relationships to maintain and support the business
Organized and tracked departmental receipt flow for new and reordered merchandise
Traveled to the market, visited vendors and assisted with merchandise selection
Removed damaged, out-of-code, not-in-set and discontinued items from displays
Educated employees on new merchandise during seasonal workshops
Mathematics Teacher, 0 8/2002 to 0 5/2010
Catholic High School – Montgomery, A L
Successfully improved student participation in the classroom through integration
Assisted in developing student-led after-school tutoring program to teach under-privileged students
Developed program to work with students and increase interest in higher learning
Planned, implemented, monitored, and assessed a classroom instructional program which was consistent
School B oard goals.
Organized grade records to increase reference speed
Improved student test scores on the SAT/ACT by 20% in one year period by implementing new
curriculum.
Consistently received positive teacher evaluations from parents and students
EDUCATION
Bachelor of Science : Mathematics/Computer Science, 1 996
Alabama State University - Montgomery, A L
High School Diploma : 1 991
St. Joseph High School - Frederiksted, VI