Customer Service Sales

Kandaace Kirk

Humble, TX

*******@*****.*** - 405-***-****

An experienced, enthusiastic professional with exceptional customer service skills seeking a career that will

allow me to effectively demonstrate my ability to set, implement and enforce priorities and plans to achieve

desired results; and showcase my ability to develop and maintain professional working relationships.

WORK EXPERIENCE

Leasing Professional

Greystar - Houston, TX - June 2014 to Present

Demonstrate a variety of sales techniques to reach sales goals

• Effectively communicate with office staff and residents on a daily basis

International Flight Attendant

Atlas Air - Houston, TX - February 2013 to May 2014

Offer exceptional customer service to every passenger onboard the aircraft

• Responsible for the safety and comfort of each passenger

• Communicate and demonstrate the safety requirements and responsibilities

Leasing Consultant

Camden Property Trust - Austin, TX - February 2012 to February 2013

Provide customer service to every prospect and resident

• Demonstrate a variety of sales techniques to reach sales goals

• Effectively communicate with office staff and residents on a daily basis

International Flight Attendant

Omni Air International - Dallas, TX - October 2011 to December 2011

Offer exceptional customer service to every passenger onboard the aircraft

• Responsible for the safety and comfort of each passenger

• Communicate and demonstrate the safety requirements and responsibilities

Billing and Technical Support Specialist

Sprint Call - Center, OK - March 2011 to October 2011

Research customer accounts in regards to billing related issues

• Successfully assist customers with technical difficulties of cellular devices

• Handle complex situations and disgruntled customers in a polite and professional manner

• Communicate with customers co-workers and supervisors effectively

• Strong conflict resolution and ability to properly seek assistance when escalation is required

Vault Representative/Balance & Audit Specialist

Loomis, Inc - Fayetteville, AR - September 2010 to March 2011

Assisted in verification of inventories and cash deposits

• Prepared and reconciled inventory for multiple accounts and ATMs

• Performed monthly audits totaling up to 5 million dollars in cash vault

• Identified and resolved financial discrepancies for up to 40 banks and ATMs

Vice President Administrative Assistant

Wal-Mart, Inc - Bentonville, AR - July 2008 to September 2010

Independently assisted new International Finance associates

• Developed Finance Training Manual for International Finance On-Boarding

• Responsible for coordinating schedules and travel for a team of 20+ individuals

• Effectively balanced multiple tasks and responsibilities through efficient time management and prioritization

EDUCATION

NE Academy for Health Sciences & Engineering - Oklahoma City, OK

2002

ADDITIONAL INFORMATION

• 10+ years extensive customer service and customer care experience

• Highly energetic and attentive service approach

• Ability to prioritize and make independent decisions without guidance

• Able to travel, and known for thriving under high-pressure

• Air National Guard (part time) Active Security Clearance

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