Customer Service Representative
Resume:
Jenny Ann L. Go
Avenue
Baguio City,
2600
*********@*****.***
[pic]
OBJECTIVE:
To secure a position utilizing my background in Human Resource, Sales
& Marketing, Communication and Organizational skills, Public Relation, and
Leadership.
SUMMARY OF QUALIFICATIONS:
Efficient and effective working habit and flexible to any changes in
the working environment. A Team Leader with the ability in coordinating the
efforts of many to be productive and meet organizational goals. Works under
pressure and makes critical decision making. Patient, a fast learner and
very good in multi-tasking. Hard-working and people-oriented. With great
communication skills and has strong background both in marketing and
management.
PERSONAL DATA:
Date of Birth: October 31, 1985 Sex: Female
Place of Birth: Baguio City Religion: Roman
Catholic
Civil Status: Single Citizenship:
Filipino
Height: 5'1" Weight: 50kgs
EDUCATION:
ELEMENTARY: Baguio Patriotic High School ( 1993-1998 )
SECONDARY: The Risen Lord Academy ( 1999-2003 )
TERTIARY: University of the Cordilleras, Baguio City, Graduate (
2004-2007 )
Bachelor of Science in Business
Administration
Major: Marketing and Management
SKILLS
. Sales & Marketing Skills
. Planning and Organizational Skills
. Critical Thinking and Complex Problem Solving
. Oral and Written Communication Skills
. Judgment & Decision-Making Skills
. Teamwork and Teambuilding Skills
. Leadership Skills
. Information and Technological Management Skills
(Microsoft Office, Excel, PowerPoint, Skype, QQ
International
Corel Draw Graphics X5, Photo Paint X5)
WORK EXPERIENCE:
WORK:
1998-2005 S-f/x Video Shop Baguio City
Manager/Bookkeeper
2006-2007 Basechief's General Merchandise
Baguio City
Manager
2008-2010 Healthpro Supplements Baguio City
Proprietor
2010-2011 Pines 8 Glasses Water Refilling Station
Baguio City
Proprietor
2011-2012 Convergys Baguio City
Customer Service Representative
TEACHING:
2007 Private Lesson Tutor Baguio City
March- October / Sir Ryan Kim
2013-2014 Online Teacher / Human Resource - Recruitment
ABC360 Philippines Ltd.
June 2013 - September 2014 Baguio City
LEADERSHIP:
. Team Leader since elementary up to the present
. Neo Management Executives Club (President)
. Marketing Junior Executives (member)
. Junior Executives Club (member)
. UC-Debate Society (member)
. UC-Chorale (member)
. JPIA (member)
. SOADEX (member)
. ACTION Inc. Volunteer Service Group (member) 2005 up to
the present
. ABC360, Top Teacher last quarter of 2013
. ABC360, Event Organizer
References:
Claudine Jaramillo
Instructor Specialist, ABC360 Philippines Ltd.
Eisel Dennis Leyva
HR & Marketing Department, ABC360 Philippines Ltd.
Sherel Dela Torre
Bibbo Global Opportunity
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