Customer Service Sales Representative
Resume:
Danny Nguyen
**************@*****.***
**** **** ** ** *****, TX 76112
Resume
EDUCATION HISTORY
University of Texas at Arlington, Arlington, Texas (Aug 2013-Dec 2014)
Bachelor of Science (Geology) - Biology Minor
GPA 3.58/4/0
North Lake College, Dallas, Texas
Associate of Science (Oct 2009-May 2013 )
Experience with: macroeconomics, dynamic systems design, analytical processing
GPA: 3.61/4.0
Universal Technical Institute, Houston, Texas
Technical Certification for Automotive Technology (Mar. 2003-Aug 2004)
Experience with: engine design, technical writing, customer relations, business management
GPA: 3.25/4.0
WORK EXPERIENCE
Lab Research Assistant, University of Texas at Arlington, Arlington, Texas (Nov. 2013-present)
Preparing industry samples for testing
Analyzing data and writing reports
Operating Mercury Intrusion equipment
Service Manager, Adonis Auto Group, Arlington, Texas (Sept. 2012-Aug. 2013)
Providing excellent customer service as point of contact
Shop inventory/parts auditing
Technician work flow/pay roll
Home Automation Technician, Vivint Inc, Utah (Feb. 2012-Sept. 2012)
Install/Repair home automation systems including security, video and energy management components.
Training customers in face to face settings on system operations and specifications.
(April 2010 – Feb. 2012)
Sales Representative, Vivint Inc, Utah
Door-to-door sales for home automation systems
create new customer base and introduce new technologies
(Sept. 2009 – April. 2010)
Mobile Equipment Technician, Poly-America, Texas
Diagnose and repair mobile equipment including; forklifts, bobcats, and light industrial machinery
Inventory management and equipment service scheduling
Service Advisor, Grapevine Suzuki, Dallas, Texas (Feb. 2008- Sept. 2009)
Provide customers with vehicle repair estimates and specifics on diagnosis
Coordinate service tickets and technicians to maximize turnaround time and profits
Volunteer Missionary, LDS Church, San Jose, California ( Dec. 2005- Dec. 2007)
Teach Gospel principles to those willing to learn
Listen to and help people resolve personal concerns
Automotive Technician, Grapevine Suzuki, Dallas, Texas (Aug. 2004- Oct 2005)
Diagnose and Repair customer vehicles and maintain customer base
FOREIGN LANGUAGE
Vietnamese: Fluent
SKILLS
Proficient: Microsoft Excel, Word
References available upon request
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