Customer Service Data Entry

Brenda Alexander

**************@*****.*** *** Oxford Ct Pingree Grove, IL 601**-***-*** 9097

ABOUT ME

I am an experienced, resourceful go getter. I have filled many roles in my 10+ years of professional

experience. I am disciplined and organized and I am seeking a position in which I can grow.

Professional Skills

Microsoft Office Microsoft Windows Quickbooks

Accounting/Business ACT Internet Research

Math

Customer Service Apple Operating Systems Data Entry

Experience

Independent Consultant

2003 – Present

Orthopaedic Learning Center 01/2009 – Present

Set up and maintained database of all current and potential customers using ACT

Performed marketing work to increase number of customers

Filled in as Office Assistant as needed.

Processed mail, UPS and FedEx shipments

Assisted in sending out quotes, invoicing and collections via Quickbooks

Maintained filing system

Suburban Windy City USBC 09/2007 – 04/2008

Data Entry

Processed awards

Processed mail, UPS and FedEx shipments

Keith Stewart Fruit Products, Inc 03/2003 – 12/2009

**************@*****.*** 909 Oxford Ct Pingree Grove, I L 60140 630-***-****

Filled in as Office Manager as needed

Receptionist Work – Answered multi line phone, greeted incoming clients

Processed mail, UPS and FedEx shipments

Performed inventory and entered data into computer

Used Microsoft Excel to create Ingredient calculations

Prepared books and records for audits

Maintained filing system

HR Assistant

Kysor Warren via Staffing Solutions 04/2011 – 12/2011

Maintained timesheet database and attendance database

Processed new hire paperwork, terminations, attendance warnings, vacation

requests

Prepared materials for orientation

Answered telephone

Responded to employee questions/concerns

Maintained filing system

Miscellaneous duties as assigned

Education

Axia College University of Phoenix

10/2006 – 05/2009 Accounting

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**************@*****.*** 909 Oxford Ct Pingree Grove, I L 60140 630-***-****

Marian Central Catholic High School

08/2001 – 06/2005 Diploma

Graduated top 20%

References available upon request

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