Jenny Lopez
* ******* ***, *** *********, NJ **901
*************@*****.***
Education
Woodbridge Vo-tech
Woodbridge NJ
Objective:
Seeking a challenging and rewarding position in Receptionist
Customer Service. Written/Verbal Communicator. Expert in Bilingual
Office Skills
Telephone & Front Desk Reception. Customer Service. Filing. Data Entry
(50wpm)
Computer Skills
Word.
Summary of Qualifications
Self- Motivated, Conscientious individual with excellent written and
Verbal skills.
Able too independently and as a part of a team. Can motivate and
Supervise. Strong organizational and problem-solving
Professional Experience:
Miller Personal Staffing Agency ( Dayton N.J)
05/12-05/14
Creat and Barrel Company
Data Entry
Diamond Staffing Agency (Milltown N.J)
07/11-03/12
Russell Reid Company
Data Entry
Workflow 1 (Edison NJ)
Receptionist, supervisor 01/02 to 08/10
Excelled in role requiring the ability to handle a variety of customer
Service and administrative task and resolve customer issues with
Expediency
Demonstrated proficiencies in telephone and front desk reception within
a
High-volume environment. Calmed upset/angry customers researched and
Rapidly solved problems and rebuilt client trust
Restored organization to personnel, financial and operational records
and
Accelerated data input, processing and retrieval times.
Exemplary customer service delivery and team-player attitude.
Pharmacy (Ponce P.R)
Receptionist/ Customer services
Refilling the client’s med’s
Contacting the clients insurance company to see if there any co-payments
Comparing and helping the client’s to save money with the policy of the
Pharmacy
Maintained client’s relationship with follow-up calls for any types of
Notification