CARLOS M. LUNGU
Email: *.*********@*****.***
Cell: 904-***-****
Address: **** ** ***** ******, *** 111, Kendall Miami, 33173
Linkedin: www.linkedin.com/pub/willybiro-carlos/13/681/a53/
OBJECTIVE
To obtain a challenging technical position as a Senior Network Administrator/Systems Engineer,
Network Security Administrator/Specialist or a Security Support Engineer. Willing to relocate locally
and travel up to 50%.
AREAS OF EXPERTISE
• •
Network Analysis & Administration Server/LAN/WAN optimization
• •
Active Directory Tree Design Technical/User Support and Training
• •
Project Management Hardware/Software Troubleshooting
• •
Systems Application Software Management of help desk
• •
Systems/Computer Lab Design Network Security and Firewall configuration
• •
CISCO Routing/Switching Network design
KEY SKILLS
PERSONAL
Fluent in French and English with ability to quickly learn new languages (lived and worked in Africa, US,
Europe)
Highly adaptable and successful managing new and fast paced environments
Excel at independent problem solving but can also work within team. Proven ability to interface at all
levels and manage complex projects
TECHNICAL
Network: TCP/IP, LAN/WAN, overall VPN solutions, Fibre channel
CISCO, MS Server 2003/2008, MS SCCM 2007, Citrix, MS Exchange 2003/2010, VMware ESX Server,
SQL Server 2000/2005/2008, WSUS
Hardware: HP servers (DL360, DL380), IBM Servers, Polycom video-conference equipment
Other software: Backup Exec/Avamar, MS Lync 2010, ProxNet Pro, MS Office, LIMS
Firewall: ISA 2006, ASA
Programming: Visual Basic, Java and JavaScript, XML, SQL, CSS, VB.NET, ASP, PHP, WML, WML
Script
WORK EXPERIENCE
MEDICAL RESEARCH COUNCIL (MRC) Durban, South Africa Aug 2009 –
Sep 2013 Senior IT Advisor
• Desktop Support for 1300+ local and remote users in KZN
• Installation, configuration and support of MS Server 2003/2008 including active directory management
• Software deployment and PC re-installation via SCCM 2007
• Oversee data backups (daily, weekly, annual), recovery and management using AVAMAR
• Administering VMWARE and CITRIX
• Symantec and MS Forefront Anti-virus administration
• Advise on procurement of IT equipment and install, configure and maintain equipment purchased
• Asset management of IT equipment from main and 11 satellite sites
• Installation and management of access control software and equipment
ROSEBANK COLLEGE Durban, South Africa Dec 2007 –
Jul 2009
IT/Network Administrator
• Sole administrator and desktop support for 400 students and faculty focusing on troubleshooting users
problems and training users monthly on new software.
• Installed and administered all software and hardware within campus network: 5 computer labs, 117
computers, 9 servers, printers, fax lines and ADSL lines: oversaw ISA and WSUS management, SQL
2000/2005, supported DigiNet lines on WAN, managed active directory
• Maintained and configured school network ensuring all computers and servers had updated anti-virus
software, latest software patches
• Assisted and advised on assets and IT budget while overseeing procurement of hardware and software
• Drafted weekly technical reports for regional manager regarding servers and school network
• Appointed Supervisor of Machinery to oversee compliance with occupational health and safety
guidelines
ISolve (formerly IT-INTELLECT) Durban, South Africa
May 2007 – Aug 2007
Advanced Desktop and MCSE Trainer
• Installed, configured and maintained computer hardware and software in classroom setups
• Trained users in desktop courses and learnership programs including: MS Office, Computer Literacy, MS
Project, Windows System support: Managing LANS and understanding WANS, System support:
Assembling, Repairing and Maintaining a Server.
MTN (formerly TELECEL) Abidjan, Ivory-Coast July 2003 – Aug. 2003
Technical Assistant
• Handled staff and customer IT related inquiries and complaints
• Oversaw repairs and service for customers focusing on diagnosing and fixing problems associated with
network card problems, virus damage, file system damage and hardware conflicts
• Installed and upgraded software and hardware on new systems
EDUCATION AND TRAINING
Self Study United States of America
CCDA Completed Sep. 2014
Self Study United States of America
CCNA Wireless Completed Sep. 2014
Self Study United States of America
CCNA Security Completed Aug.
2014
Self Study United States of America
ITIL Foundation V3 Completed Jun. 2014
Self Study United States of America
CCNP Completed Mar. 2014
Self Study South Africa
CCENT Completed Dec.
2012
CCNA Completed Feb. 2013
University of Kwazulu-Natal South Africa Completed Dec. 2011
Post Graduate Diploma in Management
Skilltec (formerly IT Academy) South Africa Completed 2005 & 2006
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Systems Administrator (MCSA)
Microsoft Certified Technology Specialist (MCTS)
Microsoft Certified Professional (MCP)
University of Kwazulu-Natal South Africa Completed Dec. 2005
Bachelor of Social Science: Business Information Systems
ADDITIONAL TRAINING
MCTS: Microsoft Exchange Server 2010
MCITP: Server Administrator – MS Server 2008
Microsoft Office SharePoint Server: MOSS/WSS Server 2007
Microsoft Certified Professional Developer: Web Developer
PROFESSIONAL AFFILIATION
Institute of Information Technology Professionals of South Africa (IITPSA)