Customer Service Operator

N eha Pathak

RESU ME

Mobile no.987-***-**** E-mail:-

P ************@*****.***

OBJECTIVE:-

I Wish to have challenging job which could make the best possible use of my

Potential to the maximum willing to work as a key player in

C hallenging & creative environment.

EDUCATION QUALIF ICATION:-

P resently Studying in BCA at Distance education, LPU Center, Phillaur

12TH passed from P.S.E.B (Mohali) with 75% marks

10th passed from P.S.E.B (Mohali) with 70% marks

EXPERIENCE:-

1 year in computer operator from Thakur fitness world, Phillaur

Professional Experience

T hakur fitness world R eceptionist

Excelled in role requiring the ability to handle a variety of customer service

a nd administrative tasks and resolve customer issues with expediency.

Demonstrated proficiencies in telephone and front-desk reception within a

h igh-volume environment. Calmed upset/angry customers researched

a nd rapidly solved problems and rebuilt client t rust to prevent the loss of

key accounts.

Led “cleanup” of company database and files. Restored organization to

personnel, financial and operational records and accelerated data input,

p rocessing and ret rieval times.

Consistently praised by management for the quality and timeliness of

r eports, attention to detail, exemplary customer service delivery and

t eam-player attitude.

Reading comic Books and story.

L istening Music & Dancing

PERSONAL DETA I LS:-

F ather name:-Dinesh

Mother Name:-Bimla

Gender:-Female

D.O.B:-3 -Oct -1996

Language known:-English, H indi, Punjabi

Address:-choudria Mohala, House No.75 Phillaur, Distt: Jalandher

Nationality: I ndian

D EC LARAT IO N:-

I certify that the information given above is correct and complete to the best

of my knowledge.

N E HA PAT HAK

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