MARIA LYNN RASGO OROZCO
Mobile #: +639********* / +639*********
Email Address: *************@*****.***
OBJECTIVE
To serve and work on a highly respected company and at the same time to apply and share
what I have learned in the field of Education.
To be a part of the company that will enhance and provide an exceptional working experience.
I am interested that I will be given a chance to be trained well.
PROFILE
• Motivated, service-focused, results-oriented and hardworking.
Advanced skills in MS Office Suite (Word, Excel, Access and PowerPoint); ability to learn new
•
computer programs quickly.
• Dedicated; honest, and enthusiast.
• Able to perform in a fast-paced environment and can multitask even with less supervision.
• Flexible and can work beyond normal hours with excellent attendance record.
WORK HISTORY
Company: Boudl Hotel Suites – Salmiya Kuwait
Hospitality Industry
Nature:
Position: Housekeeping Attendant/Housekeeping Desk
Date: January 2013 – June 2014
Function: Responsible for the maintenance and cleanliness of rooms.
Vacuuming and Sweeping carpets and floors.
Changing linen and making beds.
Cleaning showers, tubs, sinks and bathroom items.
Removing used guest amenities and trash.
Replenishing guest amenities and supplies.
Inspecting rooms for safety hazard.
Checking for damage linens.
Reporting lost and found articles and maintenance problem.
Responsible for achieving and exceeding the guest satisfaction score.
Housekeeping Desk
Function: Handling guest request.
Responsible for all calls coming to the desk and to convey the right message to
the right person.
Maintaining records related to day to day operations of housekeeping.
Follow up with concerned departments in case of guest requests/complaints.
Updating Fidelio System as per instruction given by supervisors.
Handle the lost and found procedures and all enquiry.
Coordinate with Engineering/Maintenance department for room maintenance
issues.
Coordinate with front office department.
Company: The Heritage Hotel Manila – Pasay City
Hospitality Industry
Nature:
Position: Linen Attendant
Date: December 30, 2009 – June 3, 2010
Function: Answer telephone in an efficient.
Provides quick courteous responses to emergency requests.
Prepares all needed amenities of room attendant.
Check all the amenities that need to request to the store room.
Issuance or distributes employee’s uniforms.
Segregates all uniforms.
Conducts quarterly inventories.
Keeps linen room in clean and orderly condition.
Company: Locsin International Tabang Guiguinto Bulacan
Nature: Export/Import (Lamp/Furniture)
Position: Production Secretary
Date: January 3, 2006 – June 23, 2009
Function: Compute the total CBM or Volume of buyer’s order.
Checks and Monitor in coming and out going job orders.
Prepares labels, actual loading, status report and swatches.
Records and monitor all buyers’ order.
Disseminate the job order to all departments.
File all buyers’ order and Issuance of job order (weaving/framing dept.)
Generates weekly status report.
Coordinates the marketing dept. for weekly shipment.
Follow up pending shipments to the marketing.
Acts as a custodian of all documents needed to filed related to the production
operation.
Company: Grand Boulevard Hotel Manila – Roxas Boulevard Manila
Hospitality Industry
Nature:
Position: Room Attendant
Date: July 8, 2004 – July 15, 2005
Function: Responsible for the maintenance and cleanliness of rooms.
Vacuuming and Sweeping carpets and floors.
Changing linen and making beds.
Cleaning showers, tubs, sinks and bathroom items.
Removing used guest amenities and trash.
Replenishing guest amenities and supplies.
Inspecting rooms for safety hazard.
Checking for damage linens.
Reporting lost and found articles and maintenance problem.
Responsible for achieving and exceeding the guest satisfaction score.
Don Martin Montessori (College Division) – Bocaue Bulacan
Company:
School
Nature:
Position: School Secretary
Date: June 5, 2002 – September 15, 2003
Function: Check and Monitor the records of student.
Received tuition fees, registration and other fees; and
To keep accurate records of such.
Prepares transcript of record and diploma of the student as needed.
Do general filling as needed request of the school.
Assist parents and visitors.
Sometimes I’m the one who handle to give examination of the students if the
professor is busy.
Handling to make TESDA permit.
EDUCATION
College Philippine College of Arts and Technology
Lolomboy, Bocaue, Bulacan
Office Management Procedure Computer Secretarial
2000 – 2002
Bulacan State University
City of Malolos, Bulacan
Bachelor of Industrial Technology
Major in Food Technology
1999 – 2000
Bulacan State University
City of Malolos, Bulacan
Non Formal Education
Jewelry Making
1998 – 1999
Secondary Dr. Yanga’s Francisco Balagtas Colleges
Bocaue, Bulacan
1994 – 1998
Elementary Balagtas Central School
Balagtas, Bulacan
1988 – 1994
SEMINARS / TRAINING ATTENDED
Integrated Hotel and Restaurant
KPM Hotelier Consultancy Services
2nd floor Midland Plaza Hotel, M.Adriatico St.
Ermita Manila
May 16 – June 16, 2011
Basic Safety Course
Magsaysay Training Center
6th Floor Times Plaza Bldg.
United Nations Avenue corner
Taft Avenue, Ermita Manila
July 1 – 9, 2010
96 hrs. Training in housekeeping Department
Room Attendant
Oxford Suites Makati
Durban cor. P. Burgos St., Makati City
August 31 – September 15, 2009
Housekeeping Stewarding Course
GP Training Center
63 65 SKK Bldg. Senator Gil Puyat cor. F.B.
Harison, Pasay City
August 25 – 28, 2009
Current Good Manufacturing Practice
(cGMP)
Pascual Laboratories, Inc.
Balagtas, Bulacan
January 5,2004
Team Building Seminar
Don Martin Montessori (College Division)
Wakas, Bocaue, Bulacan
August 10, 2002
240 hrs. Office Training
Planters Development Bank
Balagtas Branch
Balagtas, Bulacan
November 3, 2001 – January 30, 2002
ACHIEVEMENT
Best Employee Boudl Hotel Suites, June 2014
Outstanding Student Philippine College of Arts & Technology
PERSONAL DATA
Nickname : Lynn
Age : 32 years old
Birthdate : March 17, 1982
Birthplace : Bocaue, Bulacan
Sex : Female
Status : Single
Height : 5’2”
Passport No.: EB8753487
Date Issue: July 23, 2013
Place Issue: Kuwait
Valid Until: July 22, 2018
CHARACTER REFERENCES
Mr.Emad Aldin Mohammed
Regional Manager
Boudl Hotel Suites
Salmiya Kuwait
Email address: ********.******@*****.***
Ms. Eleanor Nilo
Executive Housekeeper
The Heritage Hotel Manila
Pasay City
(02) 854 8888
Mr. Randy Magtangob
Administrative Manager
Locsin International
Tabang, Guiguinto, Bulacan
(044-***-**** / 794 3855