Customer Service Data Entry

Irene Manrique

**** ********* **. #***

Houston, Texas 77088

713-***-****/**********@*****.***

OBJECTIVE:

Obtain a full-time position utilizing my office clerical skills .

EDUCATION:

G.E.D.

PROFESSIONAL EXPERIENCE:

Pharmaco- Patient Care Representative

October 1,2014-Present

3727 Greenbriar Rd

Stafford,Texas 77477

281-***-**** (Wendy De Leon)

Duties: Marketing for Weight Loss Prescriptions

Advance Healing Solutions- Patient Care Representative

January 27,2014- September 30,2014

5740 w. Little York Rd.

Houston, TX 77092

281-***-**** (Ronald Richardson)

Duties: Entered patient demographics, documented patient accounts, called patients to receive

insurance information, created and mailed out patient invoices, prescription filing, called doctor

offices for patients phone numbers if missing from prescription forms/follow up on doctor

approvals on alternate prescriptions for the patients, operate multiple patient care systems, copy

and fax alternate change forms

T.O.G. (The Outsource Group) -C.S.R.

October 15, 2007-January 26,2014

7676 Hillmont Dr. #250

Houston, Texas 77040

713-***-**** (Kristi Buford)

Duties: Utilized collection skills to collect on patient hospital invoices, scanning, faxing, utilized

15 hospital systems to update patient records, utilized payment system to process patient

payments, tended to patient voicemail within 24 hours

SKILLS:

Bi-lingual (English/Spanish), data entry, utilized multiple hospital systems, willing to be trained

in all areas.

ACHIEVEMENTS:

Certified in HIPAA & OSHA, Fraud and waste abuse management, customer service/collection

trained, Trained new employees on the job

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