Amanda Golden
Aberdeen, NJ *****
******.*******@*****.***
WORK EXPERIENCE
Spreemo Medical, LLC- Hoboken, NJ
Client Relations Associate
. Key member of client support team that surpassed previous
scheduling record by 10% for three continuous months.
. Solely created a scheduling user guide which was utilized by the
Client Services team.
. Supported all workers compensation (WC) patients, including
scheduling diagnostic studies and locating appropriate medical
care facilities.
. Worked with insurance companies, doctor's offices and diagnostic
facilities to ensure patients receive the best care possible.
Coach Leatherware - Shrewsbury, NJ
10/10-4/13
Assistant Manager
10/12-04/13
. Increased profit through efficient sales techniques while
providing top notch client satisfaction.
. Utilized marketing knowledge to design the store and effectively
promote products while abiding by the company's programs and
policies.
. Maintained client database and helped build personal
relationships with new and existing clients.
. Organized operational planning which enhanced customer
satisfaction.
. Created an electronic user guide which was referenced by the
entire Northeast region.
. Successfully trained & developed new associates from sales to
management positions.
. Acted as a liaison between the Corporate office and clients by
providing timely and courteous responses to requests and
information.
Sales Associate
10/10-10/12
. Executed valuable sales techniques to expand and maintain
customer loyalty.
. Utilized and assisted in the formulation of marketing strategies
to properly design the store and advertise merchandise.
. Promoted new store seasonal products.
. Lucratively trained & monitored new associates.
. Promoted to seasonal manager (for two holiday seasons).
. Promoted to Assistant Manager.
Broadridge Financial Solutions - Jersey City, NJ
1/07-5/10
Associate Business Process Analyst
. Together with Senior Directors and Project Managers,
corresponded directly with investment banking clients to
profitably develop and implement Ascendis products within
budget.
. Wrote, edited, printed and produced Ascendis Stock Record/Firm
Balancing User Guide and Static Data document.
. Delivered sales demos to potential new clients and assisted the
sales team as a subject matter expert.
. Supervised workflow by training internal Product Assurance
associates in the development and usage of various internal
applications.
Clear Channel Communications -New York, NY
12/05-05/06
Ad Sales Assistant
. Assisted Account Executives in the Radio Sales department by
scheduling radio advertisement orders.
. Confirmed advertisement orders for National Sales Promotions
Coordinator and media agencies.
WORK EXPERIENCE WHILE ATTENDING COLLEGE
Coach Leatherware - Shrewsbury, New Jersey
6/03-1/07
Sales Associate
. Executed valuable sales techniques to expand and maintain
customer loyalty.
. Utilized and assisted in the formulation of marketing strategies
to properly design the store and advertise merchandise
. Promoted new store seasonal products.
. Lucratively trained & monitored new associates.
EDUCATION
Monmouth University West Long Branch,
NJ
Bachelor of Arts in Communication May 2005
.Member of Lambda Pi Eta - Communication Honor Society