Customer Service Representative

Brittany Kelley

Houston, TX

**********@*****.*** - 832-***-****

Oriented individual seeking to obtain an position where experience, creativity and ability to lead will determine

professional

growth.

WORK EXPERIENCE

security officer

Guardsmark - Sugar Land, TX - May 2013 to Present

Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors,

windows, and gates.

Answer alarms and investigate disturbances.

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft

and maintain security of premises.

Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of

unauthorized persons, or unusual occurrences.

Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

Circulate among visitors, patrons, and employees to preserve order and protect property.

Assembly Line Worker

Alcon - January 2013 to May 2013

Work on assembly line putting medical eye kits together for physicians as requested. Reading drawings to

prepare custom paks for physicians.

accounting associate

Wal-mart - Houston, TX - February 2011 to January 2013

Responsible for controlling funds, as well as communicating and documenting any transactions that seem

questionable to our manager. A large portion of our job is to witness, record and verify the amounts of cash

turned in to them from our associates. We are also responsible for verifying cash drops.

Must also complete multiple forms of documentation and make sure they do so accurately. There are certain

policies we must follow when doing so, so we must be aware of these policies at all times and make sure we

are always abiding by them.

We also process cash and check deposits and process bank shipments. We also prepare money orders and

replenishment for the ATM, and prepare money to be issued to banks

Customer Service Representative

centralized showing service - Houston, TX - December 2008 to June 2009

Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints.

Project a professional company image through phone interaction.

EDUCATION

willowridge high school - Houston, TX

2004 to 2008

SKILLS

accounting, call center, customer service, dispatch, supervisor

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