Customer Service Manager

Tiffany Ogden

832-***-**** *****.*******@*****.***

Objective To secure a challenging position in a progressive work environment

where I may use my work skills and talents to make a positive

contribution to the organization

Experience

Manager/Server/TABC

December 2012-Present Texadelphia Houston, TX

Wait on and serve customers as well as serve alcohol, run register,

Hiring/firing people, order beer, help run the restaurant

Secretary

January 2011-December 2012 Telepro Promotional Concepts, Houston,

TX

Answer, screen, and direct inbound telephone calls

Receive and assist guests

General secretarial duties including faxing, filing, mailing, scheduling

meetings

Manage payroll for entire office

Organize special events including large charity functions

Take verbal and written messages and deliver to appropriate locations

Interact well with public

Handle general requests for information and data

Perform customer service duties

Cashier/ Customer Service/ Sales

March 2008-July 2009 Tractor Supply, Macon, GA

Welcome customers and assist with product selection

Operate cash register and manage payment for items sold

Process returns and exchanges

Maintain records of all transactions

Assist with product display and pricing

Counter Assistant/ Cahier/ Prep Cook/ Assistant Manager in training

August 2006-November 2006 Bagel Bakery and Coffee House, Macon,

GA

Greet customers and assist them with food selection and purchase

Handle telephone communication and orders

In charge of cash register operation

Preparation of sandwiches, baked goods, and beverages

Maintain a freshly stocked inventory of goods

Selected to train for assistant management position

Education American School, Roberta, GA

Graduated (January 2009)

High School Diploma

References References are available on request.

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