Security Guard, Pc Tech/Help Desk
Resume:
CHRIS ANDERSON
CELL:562-***-****
****************@*****.***
LONG BEACH CA 90807
●DEDICATED CUSTOMER SERVICE ASSOCIATE WITH OVER YEARS OF 3 EXPERIENCES IN RETAIL AND CUSTOMER SERVICE SETTINGS. CONSISTENTLY ACHIEVED CUSTOMER
SATISFACTION GOALS
.
●RESPECTED TEAM LEADER; INSTILL A SHARED, ENTHUSIASTIC COMMITMENT TO CUSTOMER SERVICE AS A KEY DRIVER OF COMPANY GOAL ATTAINMENT. LEAD BY EXAMPLE
ENSURE THE EXECUTION OF ALL SAFETY, SECURITY, QUALITY AND STORE OPERATIONS POLICIES
.
AND
REAS OF EXPERTISE
A
USTOMER SERVICE
C USTOMER SATISFACTION ENHANCEMENT
C EAMBUILDING
T
OMPLAINT HANDLING & RESOLUTION
C UPPLY & ORGANIZATION
S AFETY STRATEGIES
S
ETAIL OPERATIONS
R ALES IMPROVEMENT
S RDER FULFILLMENT
O
ROFESSIONAL EXPERIENCE
P
NIVERSAL PROTECTION SERVICE LONG BEACH, CA
U 1/10 10/14
UPERVISING ECURITY OFFICER
S S
ESPONSIBLE FOR OTIVATING MY TEAM MEMBERS TO DELIVER TOP PERFORMANCE ELECTED CONTRIBUTIONS
R M .S :
ATROL INDUSTRIAL AND COMMERCIAL PREMISES TO PREVENT AND DETECT SIGNS OF INTRUSION AND ENSURE SECURITY OF DOORS, WINDOWS, AND GATES
P
●
NSWER ALARMS AND INVESTIGATE DISTURBANCES
A .
●
IRCULATE AMONG VISITORS, PATRONS, AND EMPLOYEES TO PRESERVE ORDER AND PROTECT PROPERTY
C .
●
ALL POLICE OR FIRE DEPARTMENTS IN CASES OF EMERGENCY, SUCH AS FIRE OR PRESENCE OF UNAUTHORIZED PERSONS
C .
●
IRCULATE AMONG VISITORS, PATRONS, AND EMPLOYEES TO PRESERVE ORDER AND PROTECT PROPERTY
C .
●
TURN 25 TORRANCE, CA
5/07 1/13
SUPERVISING IT/HELP DESK ASSISTANT
ESPONSIBLE FOR MANAGING A RETAIL STAFF WITHIN A BUSINESS. COORDINATES THE SHIPPING OF GOODS, SETS UP DISPLAYS, AND ASSISTS CUSTOMERS AND STAFF DURING
R
BUSINESS HOURS. ELECTED CONTRIBUTIONS
S :
AINTAINING SUFFICIENT INVENTORY AND ORDERING MERCHANDISE
M
●
RGANIZE AND DISTRIBUTE STAFF SCHEDULES
O .
●
ANAGE RETAIL STAFF, INCLUDING CASHIERS AND PEOPLE WORKING ON THE FLOOR
M .
●
ERVED ON SPECIAL TASKFORCE CHARGED WITH TURNING AROUND UNDER PERFORMING AREAS OF THE COMPANY
S .
●
XEMPLIFIED THE SECOND TO NONE CUSTOMER SERVICE DELIVERY FOR WHICH TRUN 25 IS NATIONALLY RENOWNED IN ALL INTERACTIONS WITH CUSTOMERS
E .
●
98+ CENTS LAKEWOOD, CA
12/06 12/12
EAD USTOMER SERVICE ASSOCIATE
L C
ESPONSIBLE FOR FOSTERING AN ENVIRONMENT IN WHICH GUESTS ENJOY HIGH LEVELS OF SERVICE AND NSURES FRIENDLY AND EFFICIENT TRANSACTIONS AT CHECKOUT
R E .
ELECTED CONTRIBUTIONS
S :
XECUTED STRATEGIES TO HELP COMPANY MET AND EXCEED GOALS ON A DAILY BASIS
E .
●
ANDLED CASH AND CREDIT TRANSACTIONS TIMELY AND ACCURATELY
H .
●
AINTAINED STOCK ROOM IN ORDER TO EFFICIENTLY ORGANIZE ORDER FULFILLMENTS
M
●
ERVED ON SPECIAL TASKFORCE CHARGED WITH TURNING AROUND UNDER PERFORMING AREAS OF THE COMPANY
S .
●
XEMPLIFIED THE SECOND TO NONE CUSTOMER SERVICE DELIVERY FOR WHICH IS
E 98+ KNOWN FOR IN ALL INTERACTIONS WITH CUSTOMERS
.
●
DUCATION AND TRAINING
E
CERRITOS COMMUNITY COLLEGE CERRITOS, CA
2009 TO 2010
ARNED 28 CREDITS; CONCENTRATION IN COMPUTER TECHNOLOGY
E
RAINING: COMPLETED NUMEROUS COURSES IN BUSINESS, COMPUTER TECHNOLOGY, MARKETING, AND GENERAL STUDIES
T
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