computer and network systems installation and support specialist

JAMES LEONARD NOVEMBER *, ****

949-***-**** ******@*****.*** 2332 ELDEN #9, COSTA MESA, CA 92627

OBJECTIVE: COMPUTER/NETWORK SPECIALIST- SALES AND/OR SERVICE PERSON

A CONTRACT OR EMPLOYMENT OPPORTUNITY, FULL OR PART TIME, IN COMPUTER AND NETWORK ADMINISTRATION AND/OR SERVICES WHICH

ALLOWS ME TO UTILIZE MY STRENGTHS AND EXTENSIVE EXPERIENCE IN SYSTEMS ANALYSIS AND DEVELOPMENT, MANAGEMENT,

OPERATIONS, AND SALES SUPPORT TO MAXIMIZE MY EFFECTIVENESS AND CONTRIBUTIONS TO THE COMPANY.

SUMMARY OF QUALIFICATIONS

OVER 4 YEARS OF INCREASING RESPONSIBILITY IN MODERN COMPUTER SYSTEMS AND APPLICATION SUPPORT SERVICE:

● COMPREHENSIVE EXPERIENCE IN BOTH WINDOWS XP, VISTA, 7/8/8.1/10, MACINTOSH 8/9/10.10, OFFICE 2013/365 INSTALLATION,

ADMINISTRATION, MAINTENANCE, TRAINING, TROUBLESHOOTING, AND REPAIR.

● INTIMATELY FAMILIAR WITH WAN/LAN MODEMS, ROUTERS, DHCP, NAT, PORT FORWARDING, UPNP FOR NETWORKING FOR

WORKSTATIONS, LAPTOPS, TABLETS, AND SERVERS, INCLUDING ACTIVE DIRECTORY, DOMAIN CONTROLLER, LDAP, EXCHANGE, AND PEER-TO-

PEER FILE SHARING CONFIGURATION, SETUP, INTALLATION, MAINTENANCE, TRAINING, TROUBLESHOOTING, AND REPAIR.

● ABLE TO PROVIDE CONFIGURATION, SETUP, AND TRAINING FOR ENTERPRISE OPERATION OF MICROSOFT OFFICE ETAL AND THIRD PARTY

SOFTWARE AT ALL LEVELS OF EXPERTISE

● QUICKLY ASSIMILATE AND LEARN NEW APPLICATIONS FOR TROUBLESHOOTING, CONFIGURATION, INSTALLATION, REPAIR, AND TRAINING PURPOSES

● EXCELLENT ANALYTICAL AND TROUBLESHOOTING SKILLS. VERY CREATIVE AND ORGANIZED.

● PROVEN ABILITY TO PRODUCE HIGH QUALITY RESULTS ON SCHEDULE AND RESOLVE PROBLEMS WHEN REQUIRED.

● STRONG COMMUNICATION SKILLS. COMFORTABLE WITH PEOPLE AT ALL LEVELS WITHIN AN ORGANIZATION.

● BUILD STRONG BUSINESS AND PERSONAL RELATIONSHIPS. STRONG ADVOCATE OF TEAM ENVIRONMENTS.

● PARTICULARLY EXPERIENCED IN INSURANCE, MORTGAGE / REAL ESTATE, AND CLOTHING MANUFACTURING, AND SOFTWARE DEVELOPMENT.

EMPLOYMENT EXPERIENCE

TECHNICAL SPECIALIST, JSL SOLUTIONS, COSTA MESA, CA, JANUARY 2011 TO PRESENT

AGENCY CLIENT LIST:

● WORKMARKET.COM, PEAKSYSTEMS.COM, THUMBTACK.COM,

● HOAG HOSPTITAL

DIRECT CLIENT LIST:

● VICTORY PROFESSIONAL PRODUCTS VICTORYKOREDRY.COM, SYNERGYSUBSCRIPTIONS.COM

● VISIONS AND DREAMS VISIONSANDDREAMS.COM, TURFEVOLUSTIONS TURFEVOLUTIONS.COM

RESPONSIBILITIES AND WORK PERFORMED:

● ANALYZE CLIENT COMPUTER SYSTEMS TO PROVIDE ADVICE FOR IMPROVEMENTS IN QUALITY AND EFFICIENCY. RESEARCH OF NEW COMPUTING

PRODUCTS TO INCREASE OPERATIONAL EFFECTIVENESS FOR VARIOUS SYSTEMS. PERFORM, AND/OR MANAGEMENT OF, SYSTEMS INSTALLATION,

SETUP AND CONFIGURATION, TRAINING, AND SUPPORT FOR NEW PRODUCTS INTRODUCED TO CLIENT COMPANIES.

JAMES LEONARD NOVEMBER 3, 2014

949-***-**** ******@*****.*** 2332 ELDEN #9, COSTA MESA, CA 92627

● TRAINING PROVIDED FOR WINDOWS AND MACINTOSH OS COMPUTERS, OFFICE, AND VERTICAL MARKET SOFTWARE, FOR BOTH THE CLASSROOM

AND THE INDIVIDUAL.

● COMPLETE WORKSTATION, SERVER, AND NETWORK SYSTEM CONFIGURATION, MODIFICATION, TROUBLESHOOTING, AND HARDWARE AND SOFTWARE

SUPPORT, MAINTENANCE, REPAIR.

CUSTOMER AND TECHNICAL SUPPORT: SYSTEMS MANAGEMENT, LOAN PROCESSING, AND REAL ESTATE SALES ASSISTANCE

SEASIDE FINANCIAL SERVICES, NEWPORT BEACH, CA, JANUARY 2004 TO DECEMBER 2010

SUPPORTED AND MAINTAINED WORKSTATION AND SERVER COMPUTERS, AS WELL AS NETWORK SYSTEMS; ASSISTED WITH BROKER MARKETING AND

SALES; PERFORMED PROPERTY MANAGEMENT, LOAN PROCESSING, AND REAL ESTATE SALES SUPPORT

SYSTEMS MANAGER, EXCELL FUNDING GROUP, NEWPORT BEACH, CA, AUGUST 1998 TO SEPTEMBER 2003

PLANNED, ORGANIZED, DEVELOPED, AND MAINTAINED SERVER, WORKSTATION, AND TELEPHONE SYSTEMS HARDWARE AND SOFTWARE USING WINDOWS

SERVER 2000 DOMAIN AND PEER-TO-PEER LANS/WANS, DHCP ROUTERS, WIN 95/98/2000 CLIENTS, OFFICE 2000, ACCESS 2000/VB,

MORTGAGE LOAN SOFTWARE, COMDIAL DSU, AND AMANDA VM SERVER.

PROVIDED INSTALLATION, TRAINING, AND SUPPORT FOR ALL SOFTWARE AND TELEPHONE COMMUNICATION PRODUCTS.

INFORMATION SERVICES MANAGER, CAL-SURANCE ASSOCIATES, JULY 1996 TO JULY 1998

SUPERVISION OF I.S. STAFF INCLUDING NETWORK ADMINISTRATOR, WINDOWS PROGRAMMER, PC TECHNICIAN, AND VARIOUS CONTRACT SERVICE

PERSONNEL. ANALYSES OF COMPANY OPERATIONS WORKFLOW, AND RESEARCH OF NEW SOFTWARE, HARDWARE, AND COMMUNICATIONS. INSTALLATION,

SETUP, TRAINING, AND SUPPORT OF SOFTWARE AND HARDWARE PRODUCTS INCLUDING MULTIPLE NOVELL 4X/3X AND NT 4.0 SERVERS, A WANG

VS7150 MINICOMPUTER, AND A NEW AGENCY MANAGEMENT SYSTEM INSTALLED IN WINDOWS 95/NT 4.0 SQL SERVER.

INDEPENDENT CONTRACTOR, JSL SOLUTIONS, NEWPORT BEACH, CA, OCTOBER 1995 TO JULY 1996

COMPUTER SYSTEM DEVELOPMENT, SERVICE, AND MAINTENANCE FOR CLIENT COMPANIES RANGING FROM 10 TO 50 USERS IN PICK MULTI-USER

SYSTEMS AND WINDOWS/NOVELL NETWORKS. DATABASE ADMIN AND SUPPORT FOR ORACLE/SQL, PASCAL, C V6, JAVA/JBUILDER, AND BASIC

BASED APPLICATIONS. CLIENT COMPANIES INCLUDED MANY TYPES OF MANUFACTURING, FOOD PRODUCT DISTRIBUTION, AND FACTORY MACHINE

MONITORING.

APPLICATION PROGRAMMER / SPECIALIST, AQUA SOFTWARE PRODUCTS, INC., SANTA ANA, CA, APRIL 1993 TO OCTOBER 1995

PROJECT MANAGEMENT AND SUPPORT OF MS C6.0/C++ SOFTWARE PRODUCTS FOR WINDOWS AND OS2.

INDEPENDENT CONTRACTOR, JSL SOLUTIONS, NEWPORT BEACH, CA, JUNE 1992 TO APRIL 1993

DESIGN, SOFTWARE IMPLEMENTATION, INSTALLATION, TRAINING, AND SUPPORT FOR VARIOUS CLIENTS IN THE FIELDS OF MANUFACTURING, PERSONNEL

SOFTWARE, NOVEL NETWORK SETUP/ADMIN, MORTGAGE LOAN DOCUMENTS.

JAMES LEONARD NOVEMBER 3, 2014

949-***-**** ******@*****.*** 2332 ELDEN #9, COSTA MESA, CA 92627

STAFF SOFTWARE EGNINEER, MCDONNELL DOUGLAS ISI, SANTA ANA, CA, MAY 1985 TO JUNE 1992

PROVIDED HIGH QUALITY OPERATING SYSTEM AND APPLICATION SOFTWARE DESIGN ASSISTANCE, SUPPORT, RELEASE CYCLE MANAGEMENT, AND

TRAINING. DESIGNED AND DEVELOPED PRODUCT DEVELOPMENT TOOLS CUSTOMIZED FOR OUR DEVELOPMENT TEAM.

PLANNED AND MANAGED PRODUCT TESTING AND ALPHA/BETA SITE INSTALLATION AND TESTING.

IMPLEMENTED AND SUPPORTED A REALITY OS TRANSLATION TO ‘C’ PLATFORM ON UNIX.

ASSISTED WITH REALITY BASIC LANGUAGE ENHANCEMENTS TO STATEMENTS AND FUNCTIONS, ALONG WITH OTHER OPERATING SYSTEM LEVEL

ENHANCEMENTS.

EDUCATION

UNIVERSITY OF CALIFORNIA, IRVINE, CA 1978 TO 1982, BACHELOR OF SCIENCE, INFORMATION AND COMPUTER SCIENCE

INDEPENDENT STUDY PROJECTS INCLUDED OBJECT ORIENTED DESIGN, DATA STRUCTURE TECHNIQUES, AND SOFTWARE SYSTEM LIFECYCLES

REFERENCES

● JOE FARINELLA, SALES MANAGER, GREENBERG CHEESE, 714-***-****, WWW.GREENBERGCHEESE.COM

● LARRY FRUSCHETTE, OWNER, ATLANTIS DOOR, 714-***-****

● MARC SPITALERI, PRESIDENT, VICTORY PROFESSIONAL PRODUCTS, WWW.VICTORYKOREDRY.COM, 714-***-****

● KEVIN NELSON, PRINCIPAL, ECARAVEL, 949-***-****

● MICHAEL WOO, LONGFIN INVESTMENTS SOLUTIONS, WWW.LONGFININVESTMENTS.COM, 714-***-****

● PHIL PEROTA, PHIL’S POWER PANCAKE, WWW.POWERPANCAKE.COM, 949-***-****

EMERGENCY CONTACTS

PHIL PEROTA, 949-***-****, FRIEND; JOE FARINELLA, FRIEND, 714-***-****; PEGGY PRICE, SISTER, 718-***-****

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