High School Office

RESUME

SWARNALATHA.R

#** *** **** ****,

raamanjaneya Nagar, Contact no: +917*********

Chikkalasandra, E

Mail:***********@*****.***

Bangalore-61,

Karnataka.

Objective

To pursue a career in an organization this provides a challenging work

environment and allows me to grow professionally and as an individual.

Education

Academic Qualification:

V Bachelor of Science (75%)

Bangalore University.

Vijaya College, R.V.Road, Bangalore.

V Pre-University (54.6%)

Board of Intermediate Education, Karnataka

Vijaya Composite College, South End Circle, Bangalore.

V S.S.C (76.16%)

Board of Secondary Education, Karnataka.

Vijaya High School, Bangalore.

Work Experience:

One year and 6 months as junior specialist in Siemens Technology and

Services.

Currently Working at STS International Inc.' as 'IT Analyst-GTRC' for the

Client 'Cisco Systems India(Pvt.LTD)from May 07th 2014 to till date.

Serving Global Cisco's internal as well as partner employees and associates

associated with various Cisco Projects.

> Job Responsibities :

( Virtual Private Networks (VPN) in Initiating the Soft token account

& Rekeying their Soft token Keys, refreshing their passwords for

connecting to the Cisco VPN which Cisco's internal VPN application,

unlock and reopening the blocked VPN Accounts. Troubleshooting all

range of error codes associated to the VPN network. Creating new VPN

accounts as GEM and Full VPN with different Radius Groups.

( First-Hand experience in working on an Incident Management tool i.e.

BMC's Remedy Center. Version 7.1 with Sound knowledge & concepts of

problem management

( Managing, troubleshooting Network Connectivity issues for remote

customers.

( Configuration and troubleshooting Microsoft Outlook and enabling

remote desktop.

( Managing User Accounts & configuring the network printers on the

file server.

( Installation/configuration and troubleshooting issues on WIN 7,

Office and Outlook, WebEx app

( Job responsibilities include: Hands-on solving of day-to-day

operation issues, resolution of technical issues as they relate to

system integration and support.

( Coordination with venders for Desktops/Servers/Laptops.

( Working in rotational shift.

Computer Skills

Application Software : MS-OFFICE.

Programming languages: Basic knowledge of,

C, C++.

Java.

Visual Basic.

Project experience

TITEL : CONCURRENT VERSION SCHEMA

COMPANY NAME : CEGONSOFT, Bangalore.

DURUATION : 90 days.

Strengths

V Ability to learn new concepts fast.

V Ability to work both independently or as a part of the team.

V Able to adapt to changing work requirements to maximize efficiency.

V Ability to work under pressure to complete the task.

Personal Details

Name : Swarnalatha.R

Father's Name : Ravi.B

Date of Birth : 06.06.1991

Communication Address : #36/20,7th A cross,

Hanumagiri

nagar,chikkalasandra,

Bangalore-61

Hobbies : Listening to music, Watching TV.

Marital Status : Single.

Nationality : Indian.

DECLARATION

I here by declare that the above given information is true to my

knowledge.

Date :

Place: Bangalore (SWARNALATHA.R)

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