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209-***-**** **********@*****.***
MARIBEL GOMEZ
EXPERIENCE
April 2013-Present Home Depot
Customer Service
Greets customers creating a positive impression
Assists customers with locating desired products
Answers customer inquiries face to face and via phone
Performs customer check outs and cash handling
Follows all company safety rules and guidelines
July 2007-May 2012 Ihop
Restaurant Server
Responsible for providing exceptional care and service to diners
Provided menu options to help customers make decisions
Handled cash and credit cards
Resolved any customer questions or complaints about menu options
Trained new servers on providing exceptional service
Followed all company guidelines and training
January 2006- August 2009 Applebee’s Bar and Grill
Restaurant Server
Responsible for providing exceptional care and service to diners
Provided menu options to help customers make decisions
Handled cash and credit cards
Resolved any customer questions or complaints about menu options
Trained new servers on providing exceptional service
Followed all company guidelines and training
SKILLS
Bilingual (English/Spanish)
Previous customer service experience
Familiar with medical terminology
CPR certified
Takes initiative
Dependable
Honest
EDUCATION
NCCT certified phlebotomy technician
Boston Reed College (CPTI) August 2014-December 2013
Health Academy (clinical medical assisting) 2012-2013
San Joaquin Delta College 2007-2010
G.E.D. 2006