Serving, Bar tending, Customer Service, Management, Retail, Sales
Resume:
Amber Rowe
*** ********** ****** **. **** F
Santee, Ca, 92071
***************@*****.***
OBJECTIVE:
Looking for a secure job that utilizes my customer service, retail, marketing, hospitality and people skills. My
goal is to be able to express my unique creative side while utilizing my quick and efficient learning abilities.
Extremely interested in any customer service, office/clerical, management or hospitality positions.
EMPLOYMENT HISTORY:
Sales Representative Sony Electronics, San Diego, CA
July 2014 Present
Greeting and welcoming guests with open arms. Answering guests questions about products such as
cameras, tablets, 4K and 1080p TVs, cell phones and accessories. Always making sure guests questions
are answered and that they leave happily satisfied. Utilizing my skills to help determine quests product
needs and wants. Using my knowledge and people skills to help guests decide what product suits them best
and making sure they leave with the product that will make them happiest. Helping all types of
troubleshooting problems with products brought in. Opening and closing the store. Keeping the store
spotless, tidy and ultra modern. Helping make store interior design decisions, displays, new product
descriptions etc. Going over new products, sales and promotions at the beginning of the week having
knowledge on a daily basis about new products and promotions in order to serve quests in the best way
possible.
Server/Marketing Coordinator California Pizza Kitchen, San Diego, CA
February 2013 July 2014
Serving lunch, dinner and drinks to guests while providing excellent customer service skills. Utilizing the
Aloha system to enter guest orders making sure they come out quickly and at their absolute best. Working
behind the bar making drinks, communicating and entertaining guests at all times, to make sure their
experience is at its best. Memorizing orders and ingredients so I can be of the utmost assistance to my
guests questions about any menu item. Keeping the bar, takeout, back of house and front of house clean
and tidy at all times. Helping close and open the restaurant all days of the week/weekend. Working on
extremely busy days and hustling to make sure all guests remain happy, smiling, and are enjoying their food
and time at the restaurant. Working both long and short shifts with a smile at all times. Marketing for the
restaurant going around to many schools, companies, businesses etc. offering several different and unique
opportunities that CPK has to offer all while meeting and creating more and more contacts and business
opportunities for our restaurant. Absolutely loving what I do, and making sure every guest and/or marketing
partner leaves more than happy, every time they come in and have contact with CPK.
Assistant Manager Papa Johns, San Diego, CA
September 2009 January 2013
Providing excellent customer service skills. Responsible for leading and directing ten to twenty employees at
a time running and managing a restaurant for an eight plus hour shift. Working well under pressure in a fast
pace environment. Opening and closing a restaurant, training and hiring new employees, learning and
placing new inventory quickly and efficiently. Creating and tracking invoices, placing food orders, completing
payroll reports, handling large amounts of money as well as office paper work of many types. Preparing
customers food and making sure every order is completed at its best. Knowing how to handle a work crisis
such as robbery, employee accident or automotive accident. Creating schedules for employees and other
management. Creating and planning new marketing ideas.
Food handler/Cashier, Papa Johns, San Diego, CA
August 2009 September 2009
Preparing customers meals and side items. Using the cash register and handling money, training to become
an assistant manager within the month and continuing to move up in the company.
Retail Assistant Tilly’s Clothing, Santee, CA
November 2007 February 2008
Providing excellent customer service. Helping customers with clothing, shoe and accessory choices.
Keeping the store organized and appealing lastly, closing the store.
Head Cashier/Sales Representative, Party City, Santee, CA
August 2007 December 2007
Providing excellent customer service. Utilizing the cash register at my best ability. Working in a fast pace
environment helping customers find the items they need. Learning new inventory quickly and efficiently.
Assisting to the store manager when needed. Creating balloon bouquets for several customers at one time.
Education:
Phoenix Independent Study High School, Santee, CA 92071
High School Diploma, July 2005 – May 2009
General Education
References:
Keith Inch, Sony Electronics 619-***-****
Kelly Umber, California Pizza Kitchen 619-***-****
Chris Kalle, California Pizza Kitchen 619-***-****
Eric Mercer, California Pizza Kitchen 619-***-****
Sergio Cilia, Papa Johns Pizza 760-***-****
Josh Valenzuela, Papa Johns Pizza 760-***-****
Contact this candidate