Jim Harlo w
**** ** * * ** Creek R d.
Murray, Utah 84 117
fals v ad@y aho o .co m
Ob jectiv e:
I ncreas e y o ur s ales rev enue, dev elo p new b us ines s relatio ns hip s and retire with y o ur co mp any .
A n A cco unt Ex ecutiv e p o s itio n that will increas e my k no wledg e, ex p and my s k ill s et and allo w
me to g ro w.
S ummary o f Qualificatio ns :
Ex tens iv e b ack g ro und in Cus to mer S erv ice, Co ns ultativ e s elling, Ex cellent co mmunicatio n and v
erb al s k ills, Co ld Calling, CR M, S EO, S EM, Mark eting, A dv ertis ing, S ales ( 20 y ears ), R etail
Manag ement, Co rp o rate Manag ement ( manag ed 20 + emp lo y ees ), B us ines s Owner ( 10 y ears ).
Quick s tudy ; with an ab ility to eas ily g ras p and p ut into ap p licatio n new ideas, co ncep ts,
metho ds and techno lo g ies . R es ilient, inno v ativ e and mo tiv ated team p lay er/ b uilder.
Ex cep tio nal o ral/ written co mmunicatio n s k ills, leaders hip, o rg aniz atio nal, interp ers o nal,
analy tical and p ro b lem res o lutio n s k ills . I thriv e in a co llab o rativ e wo rk env iro nment.
P ro ficient in the us e o f v ario us CR M ap p licatio ns ( S ales F o rce), Web Mx, Go - T o - Meeting, MS
P o werP o int, MS Office, MS Wo rd, Outlo o k, Ex cel, I nternet, ( F aceb o o k / T witter), Email, F ax,
Data Entry, and o ffice equip ment.
P ro fes s io nal Ex p erience:
F atp ip e Netwo rk s, I nc. - S alt L ak e City, Utah
T errito ry Manag er 08/ 12- Current
Co ns ult CI O, CT O and Directo r's o f I T fo r WA N Op timiz atio n, Dis as ter R eco v ery, MP L S, MP V P N,
R edundancy and o ther techno lo g ies . F acilitate a Web - Ex demo ns trating the adv antag es, us ing
co ns ultativ e s ales . Maintain p ip eline with S ales F o rce and fo llo w up v ia email. P rep are quo tes
and facilitate the s ale.
Orio n –S co tts dale, A riz o na
Mark eting / S EO / A dv ertis ing / Web s ite Ex ecutiv e 05/ 10 - 07 / 12
Co ld call Decis io n Mak ers / I T Directo rs to determine interes t fo r adv ertis ing, mark eting
camp aig ns, b uilding web s ites / ho s ting and S EO. Create ad camp aig ns, manag e analy tics
thro ug h Go o g le and p ro ces s o rders v ia B ack o ffice. S ales F o rce is an integ ral fo r fo llo wing up
and maintaining a g o o d cus to mer relatio ns hip with the clients . Web Ex is us ed fo r
p res entatio ns . P ip eline is manag ed us ing o utlo o k .
B us ines s T o day, I nc. –B uffalo Gro v e, I llino is
S enio r Ex ecutiv e Manag er 10/ 07 to 03/ 09
Co ld- call CEO’o f $600,000 - $300 millio n co mp anies . Ov er $ 3.2 millio n in co ns ulting s erv ices
s
was facilitated, b y my initial p ho ne call. Demo ns trate the adv antag es o f b us ines s co ns ulting
( I T up g rades & s o ftware, mark eting, adv ertis ing, S EO, S EM), effectiv ely g enerate cas h flo w
( R OI ), g ro wth and eas e o f o p eratio ns . F acilitate the s cheduling fo r initial co ns ultatio n and
b us ines s s eminars . S ales F o rce was us ed as the CR M.
2nd S wing Go lf, I nc. –P eo ria, A riz o na
S to re Manag er – 12/ 00 to 12/ 06
Manag ed day to day o p eratio ns o f a R etail g o lf chain o f 7 5 s to res . S up erv is ed, trained and
dev elo p ed b us ines s relatio ns hip s with my emp lo y ees . CR M was us e to create and cap ture
cus to mer data, p ro ces s o rders and co mmunicate to the co rp o rate o ffice. Manag ed 7
emp lo y ees, as s is ted cus to mers with cus to m fitting o f g o lf equip ment, created week ly
s chedules and s chedule mo nthly training with emp lo y ees fo r dev elo p ment.
Educatio n
1995 P s y cho lo g y / B us ines s –S o uth S ub urb an Co lleg e, S o uth Ho lland, I llino is
Co ntinuing P ro fes s io nal dev elo p mental co urs es and s eminars in S ales and p ro ces s
imp ro v ements fro m v ario us s o urces .