JOSEPH W. HAGERMAN
**** *. ********** ***. ** Phone: 217-***-****
Paxton, IL 60957 Email: **************@*****.***
Objective To obtain full-time employment in a field that allows me to display
my hard work, determination, and leadership skills.
Experience 2010-2014 American Income Life
Master General Agent (Licensed Insurance Producer for Life and
Health)
Recruit high level individuals to service contracts with labor groups
and large associations.
Train individual on proper standards and practices.
Maintain an independent office and being held accountable to
production on a weekly basis.
Maintaining and building Spreadsheets using excel, word, outlook, and
adobe.
Coaching Leaders to develop better leadership ability
2004-2010 CCB Credit Services, Inc. - Springfield, IL
Supervisor of Asset Recoveries
Supervised asset recovery for multiple lines of business including
mortgage, auto loans, credit cards and personal loans.
Converted sub-par lines of business into top performers.
Created work model for a new line of business that grew to become
number one in market share.
Improved individual team members' performance through auditing and
training to reach target goals.
Led by example to establish motivational atmosphere.
2003-2004 Leath Furniture - Springfield, IL
Sales Associate
Ranked number one in sales for four continuous months.
Established new leads program to generate new revenue.
2001-2003 Wells Fargo - Springfield, IL
Client Relations Representative
Ranked number one in resolution of inquiry calls from account
executives.
Analyzed and resolved problem mortgage situations on behalf of
account executives to minimize risk levels.
1999-2000 IL Dept. of Human Services - Springfield, IL
Inventory Specialist I
Catalogued and inventoried physical property.
Assisted with refining and updating the database for physical
property.
Education 2002-2004 Lincoln Land Community College - Springfield, IL
1997-2002 Southern Illinois University - Carbondale, IL
1993-1997 Jacksonville High School - Jacksonville, IL
Interests Member, National Eagle Scout Association; physical fitness; martial
arts; sports and other outdoor activities
References Provided upon request