Project Manager Support

Eric Davis

**** ************ ****

Houston, TX **071

(H) 713-***-****

PROFILE

Seeking an Exploration and Production position with a major oil and Gas Company too provide

professional support to Drilling and Completion. Twelve years of experience working in large

Corporate environments

SKILLS

Operation Systems:

Windows 7, Windows XP Professional, Windows Vista, Windows 2000 Server

Windows 2003 Server, Linux

Core Applications

Microsoft Office 2003/ 20007 Visio 2000 and 2002, MS Exchanges/ Outlook, SMS, Citrix, Linux

VPN client, Oracle SQL, Landmark ( OpenWells, Profile, Data Analyzer, OWM and Rig Auto Sync).

Halliburton (Openwork and PowerExplorer) Open Spirit, GEMS, Citrix, SSRS, Recall, and Techlog.

PROFESSIONAL EXPERIENCE

CGI – SHELL OIL &GAS 04/13

System Analyst

• Support Drilling, and Well Service Engineering Applications

• Central point of contact for technical application incidents and requests

• Diagnose incidents and provide a technical solutions where resolutions in known

• Work with the [COE} Central of Excellence group to resolve application problems.

• Create Workflow documentation for Well’s applications.

• Participate in applications implementation project and testing.

• Resolve complex Citrix connection problems for EDM users

• Provide operations support for 3rd-party applications, primarily Halliburton - Landmark

• Manage licensing related incidents for technical applications

• Coordinate application upgrades according agree schedule and time management

Practice defines

• Create and maintain application inventories and documentation

• Coordinate within Global Techapps team, incidents requiring multi-site technical solutions

• Install and configure EDM OpenWells Standalone laptops

Work with Third party vendor (Landmark) to find application relate solutions

•

• Provide technical application installations and configurations

• Support EDM Mobility users.

• Create Change Management Request

Oxy Inc 06/2008-10/2012

E&P Drilling Support

• OpenWells administrator for Oxy's California and Mid-Con Business Units.

• Support Drilling, and Well Service Engineering applications workflow

• Analyze well data from rig-up, well, wellbore, event, and completion

• Setup wells jobs within OpenWells in coordination with project drilling and completion.

• Participate in applications implementation project and testing

• Central point of contact for technical application incidents and requests

• Travel to remote location to provide OpenWells support and license upgrades.

• Monitor and perform QA/QC of daily OpenWells data

• Assist Engineers and DSM with data collections, correction, and consistency.

• Create and manage database query using SQL.

• Provide OpenWells training and training document for DSM, WSM, and drilling engineers

• Project manager over DIMS Data Migration Project, .Transition from DIMS to OpenWells.

• Create Supervisor, Engineer, Vendor, and Cost Code picklist in the EDM database

• Perform Data Management duties as requested from the business

Continental Airlines 10/2007-03/2008

System support (Consulting)

• Provide break\fix support to the airport and all its remote locations

• Setup Dell desktops and laptops

• Responsible for ordering IT equipment equipment

• Managing users and computers accounts in Active Directory

• Configuring and supporting all internal application.

• Support (WAP) Wireless Access Points.

• Setup and configure Itronix scanners to communicated with the (WAP)

• Support remote users, using SMS and VNC

Mdtech 07/2007-09/2007

System Analyst (Consulting)

• Project lead for new software and hardware implementations

• Communicated with upper management on budget and cost projections

• Migrated email system from MS Exchange 2003 to GMail Enterprise

• Trained employees on newly implemented system

• Installed and configured Dell desktops, and Dell laps

• Researched and recommend hardware and software development, purchase, and use.

• Record and maintained hardware and software inventories, site and /or server licensing, and user’s

access and security

Rafte & Co. 02/2007-07/2007

System Analyst

• Consulting at various legal law firms around the Houston area

• Collect information to analyze and evaluate existing or proposed systems

• Researched, planned, installed, configured, troubleshoot, maintain and upgrade operation systems

• Researched and recommended hardware and software development, purchase, and use

• Troubleshoot and resolved hardware, software, and connectivity problems including user access and

component configuration

• Exposure to VLAN setup

• Set up client’s VPN connections for remote access.

• Administrate Active Directory users and groups...

• Assign permissions to files and shares in Active Directory environment.

• Install and configure Hp servers

• Install and configure Dell desktops, and Dell laps.

• Install and configure Network printers

• Document system problems and resolutions for future reference

• Use Heat billing and ticket system

• Support Imanage document system

• Setting up and configuring Blackberry’s, and PDA’s

SAIC 2002-2006

Desktop Support Analyst

• Support over 5000 end users both local and remote in the Eastern and Western regions.

• Support advanced features and Microsoft Office and Outlook/ exchange related issues

• Work with LAN topologies, and hardware, which includes routers, switches, cabling, and hubs.

• Build-up, troubleshoot and repair Pc’s and Laptops.

• Troubleshoot TCP/IP, VPN connection, and Dial-up Networking through operating systems.

Including; Windows 98, NT, 2000, and XP.

• Support IS Management Video conference meeting.

• Setting up and configure Blackberry’s, and PDA’s.

• Work with the Imaging of Pc’s using Norton Ghost.

• Upgrade and Update virus software on clients computers

• Create users, computers and groups account in Active Directory.

• Set security policy for local and global groups.

• Troubleshoot and supported use with Microsoft 2003 Exchange.

• Traveled to remote locations to replace faulty hardware, upgrade systems, and repair network.

• Maintain IT Inventory, and Ticket Tracking using Remedy.

PLAINS ALL AMERICAN PIPELINE, HOUSTON, TX 2001-2002

Technical Analyst 1

• Support Traders and Non- Traders departments which includes; HR and all Senior Executives.

• Troubleshoot and supported clients both local and remote by using tools like PC anywhere, Track-It

and Terminal server.

B.S., Business Management, Grambling State University, Grambling, LA, 1997

(MCSA)Microsoft Certified Systems Administrator

Currently Studying for PMP Exam

.

Contact this candidate