Customer Service Quality Control
Resume:
Crystal Manzanalez
**** *. ******** ***** *******, CA 93277
559-***-**** • *******@***.***
QUALIFICATIONS
• • •
Team Support Attention to Detail Successfully met
• • deadlines
Coordination Well aware of safety
•
• policies HIPPA
Time Management
• •
• Work well under pressure Self-Motivated
Data Entry Skills
• •
• Computer Skills CPR/First aid
Customer Service
• Handle multiple demands
SUMMARY OF QUALIFICATIONS:
Phlebotomy
•Orders of draws
•Verified patient information
•Perform venipuncture, capillary puncture and arterial puncture according to written procedures.
•Accurately label all specimens with pertinent information.
•Process and delivers specimens as required.
•Report all problem punctures venipuncture and skin.
EDUCATION:
Clinical Training Institute - Certified Phlebotomy Technician I #CPT68252 Bakersfield, CA
Valley High School - Diploma Tulare, CA
EMPLOYMENT HISTORY:
Sorter / Packer GAP Distribution Center Fresno, CA 06/2014 to Present
•Sorting and packaging clothing such GAP, Banana Republic and Old Navy.
•Verified data in computer system.
•Change sku and price tag.
•Pull and label special orders.
Phlebotomy (Extern) Kern Medical Center Bakersfield, CA 12/2013
Utility Packer International Paper Visalia, CA 02/2012 to 10/2013
•Packages materials and products.
•Load paper products and ran machinery.
•Performs basic quality control checks including package counts, and evaluating product or package appearance.
•Follow on instructions and pre-established guidelines to perform the functions of the job.
Team Leader Target Visalia, CA 02/2006 to 11/2012
• Answered customers' questions about merchandise and advice customers on merchandise selection.
• Took inventory or examine merchandise to identify items to be reordered or replenished.
• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
•Compared merchandise invoices to items actually received to ensure that shipments are correct.
Crystal Manzanalez
1840 S. Juliann Court Visalia, CA 93277
559-***-**** • *******@***.***
REFERENCES
Nancy
Juan Herrera
Dock Supervisor
Dyrers Ice Cream
8204 Labrough Drive Apt D
Bakersfield Ca. 93311
******@*****.***
Lynel Banks
Phlebotomist 2 C.T.I Instructor
1731 Hasti Acres Drive Ste#B-4
Bakersfield Ca. 93311
*********@*****.***
Isela Valadez
School Secretary
La Joya Middle School
6247 W. Ceres Ave
Visalia Ca. 93277
********@****.***
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