Mavis Luker
Pine Bluff, AR *1603
************@*****.***
870-***-**** message
OBJECTIVE:
I desire a challenging position where my experience and talent can be
utilized toward the profitability of the Company. I feel my extensive
experience can be easily used to learn new protocols that are currently
being used.
EXPERIENCE:
09/14 ACEF Training
10 Hour OSHA Safty Course
40 Hour Haswoper Course
Asbestos Abatement Course
Confined Spaces Entry Training
Your Role in a Green Environment Training
Sustainable Supervisor Training
07/13 - 8/14 Family Dollar, Inc., Pine Bluff, AR
Cashier
. Run cash register for customers.
. Stock shelves
. Recover shelves
02/13 - 02/13 Windstream Communications, Inc., Little Rock, AR
Mountain Limited Contracting Company
Network Analyst
. Assign DSL customers to DSLAM equipment.
06/12 - 01/13 Sonic Drive Inc., Tontitown, AR
Cook
. Wash dishes
. Stock freezers for cooks
. Stock paper products
. Mop floors
07/11 - 06/12 Unemployed
08/07 - 06/11 Took care of my Grandmother, per her request, until
her death.
12/08 - 04/09 Windcrest Health and Rehab, Springdale, AR
Internship thru PRN for a CNA class
. Change beds for residents
. Change diapers for residents
. Feed residents
. Give snacks for residents
. Take vital signs on residents
. Assist nurses
04/07 - 07/08 Wal-Mart Stores ISD, Bentonville, AR
Network Operations Center, Network Technician III
. Level III support for Wal-Mart Stores equipment that
communicates to the Home Office.
. Troubleshoot network outages.
. Replace and download preconfigured software to Cisco
switches and routers that reside in the stores.
12/05 - 04/07 Bad Investments
05/05 - 11/05 Wal-Mart Stores Inc., Bentonville, AR
Photo Center Operations Department
Secretary
. Administrative Assistant for the DMM of Photo Center
Operations Department for all Wal-Mart Stores.
. Took a lot of online and company classes.
01/02 - 10/04 CenturyTel Communications, Inc., Monroe, LA
Network Service Center loaned to Advanced Networks
Department
NSC Technician III
. Completed SS7 network rehomes and translations to
support point code changes in local switches purchased
from GTE.
. Coordinated all rehomes with notification to all
signaling partners and other organizations within
CenturyTel.
. Held conference calls.
. Orchestrated the actual rehomes, complete with
monitoring of changes in the protocol analyzer.
. Worked very closely with Switch translations in
Wentzville, MO and Advanced Networks personnel in
Monroe.
. Troubleshot SS7 (signaling) outages to restore end
offices to proper signaling to support customer base.
. Worked extensively with TEKELEC EAGLE STPs.
05/01 - 11/01 Sprint Long Distance, Inc., Overland Park, KS
System and Switching Operations Department - Network
Engineer III
. Updated Procured Firmware to support the 13.20 software
load in 8 Domestic Signaling Transfer Points (STPs).
. Attended the Field Verification Office (FVO) load in the
New York City (NYC) STP locatiion.
. Worked with Planning, Switch Translations, Front Line
Engineering, Network Technical Assistance Center (NTAC)
and Signaling System 7 Maintenance Center (SS7MC) to
identify signaling problems.
. Worked with Senior Engineers to identify possible
problems with future upgrades to the Alcatel STPs.
. Attended the HP Open Call SEP and Developer training
Classes
02/98 - 05/01 ALLTEL Corporation, Inc., Little Rock, AR
SS7 Engineer III/Translations
. Support Market Area Representatives in preparing
paperwork, coordination and facilitation to accommodate
rehoming ALLTEL SS7 traffic from the Regional Bell
Operating Company (RBOC) SS7 network onto the AllTEL SS7
Network.
. Prepare and entered SS7 Translations for ALLTEL offices
being added to the ALLTEL SS7 Network.
. Researched and built Global Title Translations (GTT) to
support CLASS, CNAM, Voice Mail and NPA Splits and/or
overlays.
. Implemented Local Number Portability (LNP) for the
ALLTEL Network.
. Implemented the regionalization translations to support
LNP split across 3 STP pairs.
. Troubleshot signaling related problems across the ALLTEL
Network.
. Worked exclusively with TEKELEC EAGLE STP and MGTS.
03/96 - 02/98 Sprint PCS, Overland Park, KS
Switch Engineer
. Project Management and implementation of projects
related to turn up of the Kansas City/Wichita
Metropolitan Area networks.
. Worked with Sprint PCS Lab and Prepaid Technicians on
the initial Sprint PCS Prepaid Cellular offering in the
Kansas City Metro Market.
. Assisted Lucent in the WSCP/WHLR commissioning testing
for Sprint PCS' first HLR.
. Entered all translations for network related equipment
in the NorTel DMS MTX switch to support the KC/Wichita
Metropolitan Serving Areas.
. Interfaced closely with Corporate Representatives
participating on Task Forces to recommend standards and
provide input on proposed network solutions.
Backhaul Engineer
. Engineered and implemented specific backhaul solutions
for connectivity from cell sites to the switch;
utilizing network partners' facilities where applicable.
. Worked closely with RF Engineering, Network Design,
Implantation Engineering and the Lab to ensure proper
sizing of facilities and scheduling of work.
. Ensured physical diversity was accomplished to protect
the cell sites from total outages on backhaul
facilities.
. Researched all circuits in the KC MTA location to assist
in building the facilities matrix for entrance
facilities into the switch location.
. Participated on site surveys for new potential cell
sites.
02/92 - 03-96 Independent Telecommunications Network, Inc.,
Overland Park, KS
Facilities Engineer
. Designed and provisioned Telecommunication signaling
links for the majority of the Independent Telephone
Companies across the Nation - physically diverse
according to BellCore Standards.
. Performed Cost Analysis per Company on their signaling
links.
. Handled all problems with links connectivity in order to
pass Level 1, 2 and 3 testing as per BellCore Standards.
. Ordered equipment as necessary.
. Built link design (DLR) records and sent them to the
field for installation.
. Negotiated ITN facilities contracts with vendors for
Management Approval.
02/91 - 02-92 Nielsen Construction, Liberty, MO
Administrative Assistant
. Administrative support including ordering concrete,
getting leased forms, sending out bills, marked bills
paid,, wrote bids, wrote payroll checks with
withholding statements attached and took deposits to the
bank.
. Assisted in pouring concrete, dragging mud, running
screed board, filling in holes, laying down edges,
running jitterbug and cleaning tools.
. Ran general errands for Mr. Nielsen.
08/85 - 01/90 US Sprint Communications, Corp. - Overland Park, KS
International Network Planning
. Negotiated with foreign countries to install the
circuits allocated from bilateral agreements.
. Negotiated technical details for the type of circuits
for both signaling and type of transmission where
applicable.
. Held several other duties while at US Telecom aka US
Sprint, now Sprint. Information available upon request.
EDUCATION
Baker University, Overland Park, KS
42 hours towards a Bachelors degree in Business
Administration
Control Data Institute, Kansas City, KS
Certificate in Office Technology, received in 1985