Customer Service Cagayan De Oro

Edsel Ian Macanim

#** ********, *******, *****

Cagayan de Oro City

Cell: +63-936-***-****

936

Email: *********@*****.***

Objective

Secure a challenging position as a Computer Service Technician in a computer repair.

Summary of Qualifications

• Proficient in LAN, WAN, and network installation, monitor, and programming.

• Able to repair, install, upgrade, and maintain desktop and notebook computers as well as printers and

scanners.

• Extensive knowledge of technology terms and developments.

• Exceptional customer service skills, account management.

• Excellent written and verbal communication skills.

• Ability to instruct users with computer and presentation skills.

• Ability to write engaging technical documents to assist users in software usage.

Work Experience

SMARTPC: September 2001, Computer Service Center.

Cagayan de Oro City

Ororama Megacenter 2006-2008 Assistant head Technician (MIS-EDP)

Cagayan de oro City

MARS Internet Café 2012-2014 Head Technician

Cagayan de Oro City

• Manage a team of 100+ PC techs, in-house and remote contractors.

• Facilitate on-site consulting training for PC techs.

• Install, repair, maintain, and upgrade desktop and notebook / Loptop computers.

• Installed, repaired, maintained, and upgraded desktop and notebook/ Loptop computers; performed

maintenance on printers.

• Participated in on-site training sessions.

• Attended IT forums, conferences, and networking events.

Education

AMA Computer College

• AMA Computer College (Computer Tech) 2002

Cagayan de Oro City

Certifications/Training

• Advance computer Tech, Network+

• Technical Education And Skill Development Authority (TESDA)

• AMA Computer College (OJT)

• GlobalChips Technologies Co. (OJT)

Computer Skills

• Languages: HTML, C++, Java

• Operating Systems: Windows NT/2000/XP/Vista, W7&8

• Advance ADOBE PhotoShop skills

• Google SketchUp

• Computer Technician

Reference

DENNIS CORBITA,MA

College English Instructor

University English Intructor

Xavier University - Ateneo de Cagayan

********@**.***.**

+639**-***-****

Krence Lu

Businessman

Cagayan de Oro City

+639*********

October 28, 2014

Personal Manager

Technical Service Representatives (TSR)

Cagayan de Oro City

Misamis Oriental

9000 Philippines

Sir/Madam:

I would like to apply for the position that fits to my qualification.

I am Edsel Ian B Macanim, 35 years old, Single, Residing at # 60 Lawesbra, Agora

Lapasan Cagayan de Oro City.

I completed my Two- Year Computer System Technician course at AMA Computer

College, Cagayan de Oro City Branch last April 18, 2001

I am very willing to undergo for an interview at any time convenient to you.

Very truly yours,

Edsel Ian B. Macanim

Applicant

Contact this candidate