Customer Service Administrative Assistant
Resume:
Roberta Elaine Foye
******@*******.***
Derry, NH 03038
A reliable and accomplished professional with extensive skills and
experiences in Office Administration, Customer Service, and
Receptionist/Administrative responsibilities.
Seeking Full-Time/Part-Time or Long Term Employment
June 2014 - Present - Contract Assignments
Receptionist/Administrative Assistant
New Hampshire Housing - Bedford, NH
June 2011 - April 2013
. Extensive customer service contact (walk-ins) for section 8 clients
. Responsible for multiple phone lines and voice mail
. Supported Human Resources/CEO's Assistant with special event
activities
. Maintained all incoming and outgoing mail for section 8 administrators
. Maintained all faxes, copiers, postage machines and supplies
. Responsible for all shipments for UPS and Federal Express Packages
August 2008 - May 2011 - Contract Assignments
Administrative Assistant/Receptionist
Hurley of America, Inc. - Stoneham, MA
October 2005 - July 2008
. Supported the CEO and VP of Human Resources when required
. Responsible for the resolution of customer support and employee
relations issues
. Set up and maintained all employee files
. Responsible for various ongoing administrative projects
. Responsible for email, fax, and telephone correspondence
. Responsible for interaction with vendors for office equipment
maintenance and repair
. Responsible for scheduling company and executive meetings
Receptionist/Administrative Assistant
HCC Specialty Underwriters, Inc. -Wakefield, MA
January 1994 - June 2005
. Responsible for multiple phone lines and voice mail
. Supported functions for other departments within the company
. Processed and distributed incoming/outgoing mail
. Maintained faxes, copiers and postage meters
. Researched to resolve customer issues
. Prepared insurance certificates, as well as endorsements
. Extensive contact with brokers/agents and underwriters
Contract Employment
Administrative Support for Computer (Scientific) Engineers
Receptionist/Administrative for Research and Development
Receptionist/Medical Management Company
Administrative Support for Property Management/Consultants
Customer Service Support for Construction Companies
May 2013 - November 2013
Stanley Supply and Services Assistant to Director of Human Resources,
Customer Service and Marketing
December 2013 - January 2014 Receptionist/Administration for the Payroll
Specialist Department
Payroll Company
February 2014 - March 2014 Receptionist/Special Needs Department
Non-Profit Training
April 2014 - May 2014 Customer Service/Receptionist to the Director
of Admissions
Educational Facility
Education: Northern Essex Community College, Haverhill,
MA
Associates Degree in Liberal Arts
and Business Studies
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