Data Entry Customer

Location:

Posted:

November 11, 2014

*********@*****.***

Almeda Ford

Technical Skills/Proficiencies

• Three years’ experience reviewing documents for the purpose of determining academic eligibility or credit

card chargeback validity

• Three + years’ experience in import brokerage, including preparation of government agency required

documentation and regular communication with customers, as well as providing regular update reports on

outstanding entries and communicating directly with government agency representatives

• Previous experience in training peers, including creation of training materials, and reviewing documentation

submissions

Experience

02/28/2011-Present UPS SCS Coppell, TX

• Customs Brokerage Representative II & III

• Assigning tariff codes and entering other information required by US Customs and other government

agencies for entry into the US, obtaining missing information through customer contact. Also includes

reviewing high-value or otherwise complex entries made by others for basic compliance requirements.

12/31/2010-02/28/2011 US Security Associates Dallas, TX

• Security Associate

• Recording and tracking guests entering the client location, patrolling or monitoring the location to ensure

safety compliance and perimeter security.

01/25/2010-01/03/2011 JourneyEd/Digital River Farmers Branch, TX

• Data Entry

• Reviewing documents for the purpose of determining academic eligibility or credit card chargeback validity,

contacting customers via email or telephone to obtain missing documentation, responding to customer

inquiries by telephone or email.

Education

University of Texas at Dallas Richardson, TX B.A.

• Arts and Performance

Accomplishments

Customs Brokerage 2011

Outlined and participated in the development of the procedures currently used for rating shipments consigned to a

specific account to ensure correct rating and government agency compliance.

Leadership 2012-14

Participate as a team member with other Entry Review personnel to identify common errors and recommend training.