Anthony O. Morgan Jr.

*** ********** ****,

Yorktown Heights, NY, 10598

Phone 914-***-**** home / 914-***-**** cellular

E-mail: acgnq2@r.postjobfree.com

Objective :

Improve my company's name and reputation with a steady pace.

While acquiring vast and full understanding of my company's outlook to help

my company to reach and achieve their objectives. I look forward to turning

a job into a life time career by getting tasks completed accurately as to

save time and not waste it, while keeping the company's main objective in

mind.

Summary of qualifications

Win XP, Win 7+8, Office 2003+ 2010, MS Word + Excel + PowerPoint + Notepad,

Multitask and detailed oriented, equipped with excellent phone manner,

Customer Support/ Desktop Support. Also C++, (LAN) Local Area Network,

Setting appointments, Writing company receipts, Possessing important keys

and personal managerial knowledge, Helpdesk Software experience, Backup

Software

Education

University Of Phoenix: Associates in Psychology

University of Phoenix Studying BA in Psychology (2015)

Professional experience

2011-2013

Riverdale Manor

Assistant Manager

Duties: Work with 256 bed geriatric psychiatric population.

Manage scheduled shift and supervise staff.

Oversee the operation of the facility during the assigned shift

designated.

Maintain appropriate logs of ongoing activities during my assigned shift.

Monitor residents/client's needs, assess and assist when needed.

Supervision of staff, still including receptionist work due to the nature

of the company, maintain the operation of shift.

2011- 2012

Home Depot

Title: Bay Integrity Associate

Duty:

Maintain the integrity of the bay/shelf

2009-2010

Riverdale Manor

Title: Maintenance Supervisor (Night-shift)

Duties:

Over-see staff with duties of: General upkeep of the building/security of

clients.

2008 - 2009

Riverdale Manor: 6355 Broadway, Bronx, NY

Title: Receptionist (Day-shift)

Duties:

Answering telephone, greeting people and computer/electronic filing.

Filing updating and providing key info to Director of Operations

continuously.

2006-2008

Vonage: Concord North Carolina

Title: Technical Support/ HelpDesk (Tier 2)

Duties:

Accounts management (Desktop Support software), adding and subtracting from

customer debts, answering calls and fixing fax machine issues.

2005-2006

RMCA Brewster, NY

(Radon Meditator Corporation of America)

Title: Construction Worker

2000 - 2003

RGIS Queens, NY

(Retail Grocery Inventory Service) - Inventory Specialist

Duties: Count and restock products, computerize data and help customers

with company products.

1998-2000

Circuit City

Title: Cell Phone Representative

Duties:

Sales and customer service

References:

Eva Everett [Administrator]

917-***-**** (Riverdale Manor 6355 Broadway, Bronx, NY)

Kirkland Bailey [Field Engineer North Carolina]

704-***-****

Contact this candidate