Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Banning, CA
Salary:
standard rate
Posted:
November 08, 2014

Contact this candidate

Resume:

Michael Ngacha

*** ****** *** *****

Banning, CA 92220

Mobile: 951-***-****

Email: acgnnf@r.postjobfree.com

WORK EXPERIENCE

Walgreens Pharmacy 04/2006 - 08/2014

Certified Pharmacy Technician

Retrieving prescription orders

Counting, pouring, measuring and weighing tablets and medications

Mixing medications

Selecting the proper prescription container

Creating prescription labels

Preparing insurance claim forms

Maintaining patient profiles

Completing cash register transactions

Answering phones

Taking inventory of over-the-counter medications

Being aware of the latest medicines and their availability

Update inventory record

Las Palmas Pharmacy and Fireside Pharmacy 11/2005 - 3/2006

Pharmacy Technician

Preparing insurance claim forms

Maintaining patient profiles

Completing cash register transactions

Answering phones

Taking inventory of over-the-counter medications

Being aware of e-script and Retrieving prescription orders

Counting, pouring, measuring and weighing tablets and medications

Mixing medications

Selecting the proper prescription container

Creating prescription labels of the latest medicines and their availability

Universal Protection Services- Trizec 3/2005 - 12/2005

High Profile Security-Bank of America

Camera profiling

Answer alarms and investigate disturbances.

Front Desk Ambassador

Emergency Responsive certified

Monitor and authorize entrance and departure of employees, visitors, and

other persons to guard against theft and maintain security of premises.

Access control

Write reports of daily activities and irregularities, such as equipment or

property damage, theft, presence of unauthorized persons, or unusual

occurrences.

Call police or fire departments in cases of emergency, such as fire or

presence of unauthorized persons.

Circulate among visitors, patrons, and employees to preserve order and

protect property.

Answer telephone calls to take messages, answer questions, and provide

information during non-business hours or when switchboard is closed.

Warn persons of rule infractions or violations, and apprehend or evict

violators from premises, using force when necessary.

Operate detecting devices to screen individuals and prevent passage of

prohibited articles into restricted areas.

Escort or drive motor vehicle to transport individuals to specified

locations and to provide personal protection.

Inspect and adjust security systems, equipment, and machinery to ensure

operational use and to detect evidence of tampering.

Drive and guard armored vehicle to transport money and valuables to prevent

theft and ensure safe delivery.

Monitor and adjust controls that regulate building systems, such as air

conditioning, furnace, or boiler.

University of Southern California-Distribution Centre 9/2004 - 9/2005

Customer service, processor

Processor orders, shipping and handling, packing, customer service via

phone, fax and letters.

University of Southern California-bookstore catalog dept 9/2004 - 2/2005

Customer Service, processing, shipping, customer service, cashier, sales,

cast member, likes to work with people.

El Capitan Theatre-Hollywood (Disneyland and Buena Vista Corp) 6/2004 -

12/2004

Concession host, Cast Member, attractions and custodial, setup large

events

University of Southern California-Credit Union 1/2004 - 9/2004

Cashier, processing payments and tuition, Loan Counseling.

Surgilink Ltd (pharmaceuticals & surgical) 11/2001 - 1/2003

Medical Representative

Professional advice to physicians.

Pharmaceutical sales and marketing, conducted regular in service training

for other medical and sales representatives pertaining to Pharmaceuticals

and drug reactions.

Wockaine Ltd 12/2000 - 11/2001

Medical Representative

Pharmaceutical Sales and Marketing, Effectively Managed territories with

client base of approximately 400 physicians and pharmacies.

Searched for an expanded marketing area and effected the plans it

successfully.

Universal Pharmacy 7/2000 - 12/2000

Pharmaceutical Sales Representative

Provided Professional advice to Physicians, Supervised a sales team to

cover potential territory and manage there territories.

EDUCATION

Master of Business Administration with specialization in Health Care

Management Degree - 8 / 2011

University of Phoenix

Phoenix, AZ US

36 credits

Major: Business Administration

Minor: Health Care Management

GPA: 3.44 out of 4.0

Relevant Coursework

Management, Human Capital Management, Business Law, Organizational

Leadership, Quantitative Reasoning for Business, Economics, Accounting,

Applied Business Research & Statistics, Operations Management, Corporate

Finance, Marketing, Strategic Planning & Implementation, Accounting

Concentration, Health Care Management Concentration, Human Resource

Management Concentration, Marketing Concentration

Virtual Institute of Pharmacy Technology

New York, New York US

Certification - 6 / 2005

36 Credits

Major: Pharmacy Technology

Minor: Pharmacology

GPA: 4.0 out of 4.0

Relevant Coursework

. The History of Pharmacy

. Human Anatomy

. The Blood-Brain Barrier

. Respiratory Review

. Circulatory System

. Nervous System

. Digestive System

. Reproductive System

. Urinary System

. The Ear and Eye

. Integumentary (Skin) System

. The Muscular System

. Virus Review

. Drug Category Overview

. Drug Scheduling

. Dosage Forms & Routes of Administration

. Basic Pharmacology - I

. Basic Pharmacology - II

. Basic Pharmacology - III

. Psychotropic Drug Treatment

. Patient Payment Methods

. The Drug Order

. Drug Distribution

. Biotransformation of Drugs

Distribution and Dispensing Review

. Sending Drugs Back

. Nutrition

. Pathological Conditions

. Major Functions of Cells Mediating Immune Responses

. Measurement Equivalents

. The Patient Profile

. Introduction to Pharmacokinetics

. Pharmacy Math

. Pharmacy Math - Compounding Calculations

. Conversions and Calculations

. Mathematical/Pharmaceutical Calculations

. Drug Class Review

. Aseptic Technique

. Pharmacy Law

. Prescription to OTC Reclassification

. Pharmacy Administration

. A Day in a Hospital Pharmacy

. Drug Class Review

. Top 200 Drugs

. Acronyms and Abbreviations

. Research Assignments

Zeal Computers

Bangalore, Karnataka India

Vocational course in Microsoft Office - 11 / 2000

4 credits

GPA: 4 out of 4

Relevant Coursework, Licensures and Certifications:

Microsoft Word, PowerPoint, Excel and Access.

Diploma in Office Automation

University of Bangalore

Bangalore, CA India

Bachelor's Degree - 6 / 2000

52 credits

GPA: 3.27 out of 4

Relevant Coursework

Introductory Mathematics, Humanities and English, Pharmaceutical Biology,

Mathematics, Physics, Physical Pharmacy-1, Pharmaceutical Chemistry-1,

Pharmaceutical Chemistry-11, Human Anatomy Physiology and Health Education,

Pharmaceutical 1, Pharmaceutical Chemistry-111, Pharmaceutical Analysis-1,

Pharmaceutical Technology, Pharmaceutical Microbiology, Accountancy and

Management, Pharmacognosy-1, Physical Pharmacy-11, Applied Biochemistry,

Pharmacology, Dispensing and Formulative Pharmacy, Pharmaceutical Chemistry-

IV, Pharmaceutical Marketing, Pharmaceutical Chemistry-V, Pharmaceutics-II,

Pharmacognosy-II, Pharmaceutical Analysis-II, Pharmacology and Bioassay,

Pharmaceutical Jurisprudence, Pharmaceutical Technology-II, Hospital

Pharmacy

Licensure-Registered Pharmacist by the Karnataka State Pharmacy Council

dated 02/27/2006

Certification as unpaid apprentice in production of tablets, oral liquids,

capsulation, packing and Quality control from Eros Pharma Ltd dated

12/09/1997

Punjab University

Chandigarh, Punjab India

Bachelor's Degree - 4 / 1994

24 credits

Bachelor of Science (General)

Minor: Chemistry, Botany, Zoology

Relevant Coursework, Licensures and Certifications:

Botany, Zoology, Chemistry, French, English

Sri Guru Gobind Singh College

Chandigarh, Punjab India

Certification - 3 / 1989

15 credits

Major: Science

GPA: 233 out of 450

Relevant Coursework, Licensures and Certifications:

Chemistry, Biology, Physics, Punjab History and Culture, English

Jamhuri High School

Nairobi, Nairobi Kenya

High School or equivalent - 11 / 1985

Diploma

Relevant Coursework

English Language, Literature in English, History, Geography, Mathematics,

Physics, Chemistry, Biology

Westland's Primary School

Nairobi, Nairobi Kenya

Certification - 12 / 1981

3 yearly

Natural Sciences, Agriculture, History, Civics, Geography

GPA: 3.8 out of 4.0 (A)

Relevant Coursework

English, Mathematics, General Subjects (History, Civics, Geography, Natural

Science, Agriculture)

JOB RELATED TRAINING

PTCB Certified Technician

LANGUAGES

English

Spoken: Advanced

Written: Advanced

Read: Advanced

French

Spoken: Intermediate

Written: Intermediate

Read: Intermediate

Hindi

Spoken: Intermediate

Written: Intermediate

Kiswahili

Spoken: Advanced

Written: Advanced

Read: Advanced

Other

Spoken: Advanced

Written: Advanced

Read: Advanced

REFERENCES

Agnes Mwathi

Special Eduation Teacher

Phone Number: 714-***-****

Reference Type: Friend

Johnson Wanjau

Phone Number: 951-***-****

Reference Type: Friend

Peter Mwathi Ndungu

Auditor

Phone number 626-***-****

Reference Type: Friend



Contact this candidate