Customer Service Software Developer

Steven McGhaw

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Current Address: Permanent Address:

**** ********* **** *** **** 4019 Lacewood Dr.

Nashville, TN 37209 Memphis, TN 38115

Mobile: 901-***-**** ***************@*****.***

OBJECTIVE: Seeking a career where I may increase my knowledge in the technology

Field and expand my creativity.

EDUCATION: Tennessee State University, Nashville, TN

Computer Science Major

Expected graduation date: May 2015

1 EXPERIENCE:

National Association of State Boards of Accountancy (NASBA) Summer 2014

Jr. Software Developer-Intern

• Introduced to SCRUM(Agile Software Development)

• Skills obtained: Beginner Level PHP and mySQL

Hospital Corporation of America (HCA) Summer 2012-Summer 2013

Intern

• Worked in the Information Protection and Security Department

• Created Pivot Tables and Excel datasheets

• Extensive work on Encryption and protection Incentive

Inroads Inc. June 2012-Present

Intern

• Participated in training sessions specifically for Team Building Skills,

• Leadership Summits

• Professional Training Sessions

• Completed E-Learning Courses

Technicolor, Memphis, TN June 2011- July 2011

Material Handler

Worked In Groups to prepare and Dispatch Customer's products

Car-hop Sonic Drive-In, Memphis, TN December 2008 – Current

Dispatcher/Officer

• Assisted customers with their orders

• Provided excellent customer service

1 EXTRACURRICULAR ACTIVITIES:

• Tennessee State University Aristocrat Bands

o 2013 Section Leader

o 2012 Assistant Section Leader

• 100 Empowered Black Men of Memphis Charter November 2009-June 2010

o Young Black Men who promoted excellence in the classroom as well as the Community

• Bowling Hall of Famer June 2007-June 2009

o Bowled first perfect game at the age of 15

o Attended regional conference

o Assisted with publicity for in-school events

o Gained exposure to various business fields and built networking skills

2 AWARDS:

• William H. Sweet Award July 2007-Present

o Students who achieved a GPA of 3.8 or above.

TECHNICAL / NON-TECHNICAL SKILLS:

• Operating Systems: Microsoft XP, Linux

• Proficient Programming Languages: C#,PHP, Unity

• Computer Skills: Microsoft Word, Excel and PowerPoint

• Excellent Customer Service Skills

• Great Communication Skills

• Beginner: C#, Python, JavaScript, Java

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