Customer Service Sales

Audrey Farris

*** ********* ** *** *** Arlington Texas 76018

469-***-**** • ***********@*****.***

Objective

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction

and self development and help me achieve personal as well as organizational goals.

Key Qualifications

● Customer Service Skills

● Reconciling Inventory

● Cycle Counts

● JDEdwards

● 10 Key

● cGMP

● Audits

● Data entry (office work)

● Sanitation

Work Experience

Reckitt Benckiser 03/2005-03/2013

Inventory Control/Processing Tech 2

● Helped improved inventory accuracy within the first 12 months. Reconciled inventory to maintain

accuracy between JDE and the physical inventory in stock. Weighed up raw materials for the

production of the company. Measuring, and feeding batches of raw material into production

machinery. Storing goods and raw materials in the warehouse or production area. Move materials

and items from receiving or storage areas to shipping or to other designated areas. Sanitized and

sterilized all major machinery and utensils with proper chemicals per company safety protocol

before use.

Sports Promotional Network ( SPN) 11/2004-03/2007

Customer Service Rep

● Attracts potential customers by answering product and service questions; suggesting information

about other products and services.

● Opens customer accounts by recording account information.

● Resolves product or service problems by clarifying the customer's complaint; determining the cause

of the problem; selecting and explaining the best solution to solve the problem; expediting

correction or adjustment; following up to ensure resolution.

● Maintains financial accounts by processing customer adjustments.

● Prepares product or service reports by collecting and analyzing customer information.

● Contributes to team effort by accomplishing related results as needed.

Texas Dept. Of Criminal Justice 01/1998-10/2004

Correctional Officer

● Supervise inmates in housing units and those segregated for administrative. Instruct inmates in

housekeeping and sanitation. Make periodic patrols of quarters and work areas and initiate counts

of inmates at regular and irregular intervals; maintain control and discipline including use of

physical restraint and restraining devices.

Walmart Supercenter 10/1996-01/1998

Cashier/Sales floor Associate

● Worked as a front end cashier and helped as a sales floor associated as needed on a daily basis.

Education

● Palestine High School (Graduated)

● Everest College Pharmacy Tech (Graduated)

● University of Texas at Arlington ( Currently Attending) Comp TIA A+ training completed

References

Available upon request.

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