ISAAC bloxson

** **** **

Fort Walton Beach, FL. 32548

850-***-****

acgnb2@r.postjobfree.com

Objective

A challenging position, utilizing abilities developed through my work experience, with the opportunity

for growth based on performance.

Beachside Community Church, Fort Walton Beach, FL

(North Point Ministries Strategic Partner)

2012-Present Service Programming Director

Develop and oversee a service programming team of 30 (paid staff /volunteers/musicians)

SPD team includes: audio, video, lighting, graphic design, set design, music, stage management

and producers

Equip and encourage my leaders to be their best with resources, training, and accountability

Determine and manage a budget of over $61,000

Work with the Lead Pastor to develop a sermon series schedule

Develop effective teams to help lead planning, production, creativity and evaluation

Meet with team regularly for one on ones and training

Lead evaluation, strategic meetings and creative meeting to better the church and team

Develops plan for auditorium & equipment purchases

Produce special events

Network with North Point and Campuses to better myself and my team

Cast vision for the Production Team and lead the production meeting

Develop special events for the Production Team

DRS Training and Control Systems, Fort Walton Beach, FL

Systems Administrator /Senior Help Desk Support Technician

Maintained all the computers for a large federal defense contractor.

2002-2012 Provided local and remote desktop support for 11 locations

Performed desktop support to over 1000 employees in person and by telephone

Troubleshoot network connectivity, network printing and user access issues

OS Configuration and Installation

Administrative Duties (Helpdesk Server,)

Created Accounts and Setting Permissions in Windows 2000/2003/2008 Active Directory

Secured company assets using access list and other standard practices for production servers

Created disaster recovery strategies using Acronis for Daily, Weekly and Monthly backups

Standing up Windows 2003 servers for production

Racked, install, administration of Windows Server 2003/2008 Servers

Troubleshoot issues network-related connectivity issues (TCP/IP, DNS, DHCP)

Supported network access and connectivity, such as LAN, VPN, and VOIP

Customer Support & Satisfaction

Achieved high level of customer satisfaction through patient, methodical approach to problem

resolution, with majority of calls resolved within company's 30-minute requirement. Turned

around tense situations with irate customers into positive outcomes.

Covenant Community Church, Fort Walton Beach, FL

Systems/Network Administrator

Installation and Configuration of Server 2003, Laptops and Printers

2009-2014 Implemented Acronis Backup Solutions for daily backups

Creating Accounts and Setting Permissions in Windows 2003 Active Directory

Maintaining Accounts and Permissions in Windows 2003 Active Directory

Education

June 2000 Choctawhatchee Senior High School, Ft Walton Bch., FL

North West Florida State College

Currently pursuing my General A.A.

SKILLS

In-depth knowledge and experience with the Internet, WWW

and Networking

Extensive knowledge and skills in :

Windows Bulletproof FTP, Cute FTP

95/98/ME/2000/XP/Vista/7/8 IE,6,7,8,9,10,11 Firefox,

Mac OS X Chrome & Outlook,

Microsoft Server 2003/2008 Domain Controllers

Office VM

97,2000,XP,2003,2007,2010,20 TCP/IP

13 Symantec Ghost

Troubleshooting PC problems Symantec Antivirus

PC Hardware Remote Desktop

Printers (Lanier, HP, Xerox, Acronis (used for backups)

Cannon, Sharp)

VMware

DHCP

Certifications

Comptia A+, Network +,MCP in Server 2003, MCDST, NISPOM

Chapter 8 Certificate, ITIL V3 Foundations Training,

Secret Security Clearance

Reference:

Available upon request

Contact this candidate