Computer/ Network Technician
Resume:
ISAAC bloxson
Fort Walton Beach, FL. 32548
********@*****.***
Objective
A challenging position, utilizing abilities developed through my work experience, with the opportunity
for growth based on performance.
Beachside Community Church, Fort Walton Beach, FL
(North Point Ministries Strategic Partner)
2012-Present Service Programming Director
Develop and oversee a service programming team of 30 (paid staff /volunteers/musicians)
SPD team includes: audio, video, lighting, graphic design, set design, music, stage management
and producers
Equip and encourage my leaders to be their best with resources, training, and accountability
Determine and manage a budget of over $61,000
Work with the Lead Pastor to develop a sermon series schedule
Develop effective teams to help lead planning, production, creativity and evaluation
Meet with team regularly for one on ones and training
Lead evaluation, strategic meetings and creative meeting to better the church and team
Develops plan for auditorium & equipment purchases
Produce special events
Network with North Point and Campuses to better myself and my team
Cast vision for the Production Team and lead the production meeting
Develop special events for the Production Team
DRS Training and Control Systems, Fort Walton Beach, FL
Systems Administrator /Senior Help Desk Support Technician
Maintained all the computers for a large federal defense contractor.
2002-2012 Provided local and remote desktop support for 11 locations
Performed desktop support to over 1000 employees in person and by telephone
Troubleshoot network connectivity, network printing and user access issues
OS Configuration and Installation
Administrative Duties (Helpdesk Server,)
Created Accounts and Setting Permissions in Windows 2000/2003/2008 Active Directory
Secured company assets using access list and other standard practices for production servers
Created disaster recovery strategies using Acronis for Daily, Weekly and Monthly backups
Standing up Windows 2003 servers for production
Racked, install, administration of Windows Server 2003/2008 Servers
Troubleshoot issues network-related connectivity issues (TCP/IP, DNS, DHCP)
Supported network access and connectivity, such as LAN, VPN, and VOIP
Customer Support & Satisfaction
Achieved high level of customer satisfaction through patient, methodical approach to problem
resolution, with majority of calls resolved within company's 30-minute requirement. Turned
around tense situations with irate customers into positive outcomes.
Covenant Community Church, Fort Walton Beach, FL
Systems/Network Administrator
Installation and Configuration of Server 2003, Laptops and Printers
2009-2014 Implemented Acronis Backup Solutions for daily backups
Creating Accounts and Setting Permissions in Windows 2003 Active Directory
Maintaining Accounts and Permissions in Windows 2003 Active Directory
Education
June 2000 Choctawhatchee Senior High School, Ft Walton Bch., FL
North West Florida State College
Currently pursuing my General A.A.
SKILLS
In-depth knowledge and experience with the Internet, WWW
and Networking
Extensive knowledge and skills in :
Windows Bulletproof FTP, Cute FTP
95/98/ME/2000/XP/Vista/7/8 IE,6,7,8,9,10,11 Firefox,
Mac OS X Chrome & Outlook,
Microsoft Server 2003/2008 Domain Controllers
Office VM
97,2000,XP,2003,2007,2010,20 TCP/IP
13 Symantec Ghost
Troubleshooting PC problems Symantec Antivirus
PC Hardware Remote Desktop
Printers (Lanier, HP, Xerox, Acronis (used for backups)
Cannon, Sharp)
VMware
DHCP
Certifications
Comptia A+, Network +,MCP in Server 2003, MCDST, NISPOM
Chapter 8 Certificate, ITIL V3 Foundations Training,
Secret Security Clearance
Reference:
Available upon request
Contact this candidate