Sales Customer Service

Location:

Westmont, IL

Salary:

$70,000+/year

Posted:

November 06, 2014

Contact this candidate

Resume:

Professional Experience

Business Development Specialist, Gibraltar Capital Advance – Northbrook, IL

*/** – 10/14

Responsible for business to business sales of alternative financing for small to medium

sized retail businesses

Establishing additional accounts through new account prospecting.

Helped develop sales force for start up division of a 60 year old ABL and Factoring

company

Managed account base after initial sale.

Sold over $500,000 in only the second year company was in existence.

Account Executive, Rewards Network – Chicago, IL

7/10 – 2/13

Responsible for business to business sales of Restaurant marketing and advertising

Establishing additional accounts through new account prospecting.

Developed new Quad City territory for the company.

Managed account base after initial sale.

Account Manager, R. K. Dixon – Davenport, IA

8/08 3/10

Responsible for business to business sales of Document Solutions, including Canon

copiers, Printers, and computer software including eCopy, and LaserFiche.

Maintain current customer base as well as establishing additional accounts through

new account prospecting.

Handle customer service issues.

Security Consultant, Per Mar Security Services – Davenport, IA

10/07 03/08

Responsible for business to business and residential sales of electronic security

equipment, including burglar and fire alarm systems, CCTV, and access control systems.

Maintain current customer base as well as establishing additional accounts through

new account prospecting.

Handle customer service issues acting as a liaison between customer and technical

service department.

Account Rep, R.H. Donnelley – Davenport, IA

5/03 – 10/07

Responsible for business to business sales of directional media advertising.

Manage a territory of over 500 accounts within the Iowa and Illinois geography.

Handle annual billing in excess of $600,000

Maintain current customer base as well as establishing additional accounts through new

account prospecting.

Generated in excess of $2.5 million in sales through renewal, increase, and generation of new

sales in the course of four years.

Finished 2006 in the top 5% of all sales reps in Down State Illinois Region.

Consistently meet and exceed sales quota, achieving 152% to quota.

Won sales trip award for outstanding sales accomplishments in 2006.

Build strong business relationships with new and existing customers.

Qualified for Distinguished Sales Award for 2006 for achieving over 100% of quota.

Kenneth S. Smith III

17 W. 475 Concord Pl.

Darien, IL 60561

Home: 630-***-****

Cell: 630-***-****

************@***.***

Career Snapshot

18 years proven sales and

recruiting success.

Experience in restaurant

management, including

troubleshooting problem

stores.

Awards

R. K. Dixon Fourth

Quarter Sales Award

Winner 2009

R. H. Donnelley

President’s Award

Qualifier 2006

R. H. Donnelley Branch

Award Trip Winner 2006

Computer Skills

Microsoft Office, Outlook,

Salesforce.com, Microsoft

CRM

Mission Statement

Strive to exceed customer/

employer expectations by

delivering second-to-none

service. Maintain

customer centricity in all

initiatives and

interactions, always

putting the customer first.