Customer Service Sales

IBELISE POLSON

********@*****.***

Profile:

Strong candidate with ability to perform interpersonal skills, customers and associates based on knowledge,

professionalism and integrity. I am highly motivated with a strong commitment to delivering quality service

and would make a good asset for employment with your company.

Skills

Proficient in Microsoft Word, Excel, Power Point (Basic) Outlook, CIS Plus (Customer Information System)

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Windows 95, 98, XP, Vista, Microsoft Outlook

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Managing and reporting on heavy volume of commercial transactions

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Keeping an account of all claims and events from the Corporate to the division offices with open and closed

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files which are archived on a yearly basis.

Bilingual

With my bilingual Spanish experience I have helped in translating letters and served as an interpreter for

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customers in person on the telephone and in civil court.

Bilingual Sales Associate

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Professional Experience:

Administrative

Assist the Manager of Legal Affairs in an administrative capacity and perform related secretarial duties.

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Typing; filing; accounts payable; as well as monitoring all drivers’ licenses for all employees and new hires.

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Scheduling appointments, maintaining schedules, and coordinating travel arrangements.

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Customer Service

Strong Customer Service, 10 line Telephone switch board.

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Assist with providing members and clients with eligibility information

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Inbound/Outbound call center, provide clients with legal information

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Work History

Metropolitan Interpreters. Linguist. Las Vegas, NV. 4/2011-Present

Coty US – PrestigeBilingual Sales AssociateNew York, NY. 5/2009 - 7/2010

Metropolitan Interpreters & Translators . Part Time Linguist. Las Vegas, NV. 1/2008 - 4/2008

Southwest Gas CorporationAdministrative SecretaryLas Vegas, NV. 6/2003 - 7/2007

Philadelphia Gas Works. Legal AssistantPhiladelphia, PA. 3/1990 - 01/2002

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