Customer Service Engineer

Loc Nguyen

*** ********* *****; New Albany, MS **652

662-***-****

***.********@*****.***

FORMAL EDUCATION

Mississippi State University

Bachelor of Science, Mechanical Engineering, December 2003.

PROFESSIONAL EXPERIENCE

MASTER-BILT Refrigeration Solution; New Albany, Mississippi; July 2004 -

Present

(Standex International Food service group)

- Senior Design Engineer on large/small commercial refrigeration systems

for food service industry involving coils, Compressor, piping, heat

transfer, and system sizing. (HVAC/R)

- Manufacturing engineer provides product troubleshooting and problem

resolution support.

- Engineering designs on international Electronic products.

- Sheet metals

- Design Refrigeration System Electronic controller PLC.

- Lighting systems.

- Program Electronic Monitoring systems data (Yokogawa, Dixell).

- UL and NFS Testing.

- Converting Bill of Materials, cost saving, and technical manuals.

- Creates design models include prototypes, components, and wiring

diagrams.

- Technical and commercial support to the sales and customer service

organization.

- Responsible and over see product installations, start-up services,

training service supports.

- Track Projects, invoices, requisitions, and bids on new projects.

- Materials selection at the most cost effective.

- Engineering sale quotes, order entry, and review bids.

RELATED SKILLS

- Advanced knowledge of AutoCAD, and SolidWorks for drafting and design.

- Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) and

many types of computer software's.

- Experience with maintenance equipment (i.e. Lathe, mill, Power tools,

etc

REFERENCES

Hai Tran (****************@*****.***) Exxon Mobil

Thanh Bui - ****@***.*** Dow Chemical

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