Pvt Ltd Engineer
Resume:
Priyadarshan S
Mobile : +91-998*******
E-Mail : *************@*****.***
To capitalize management skills to the fullest in an organization that
provides challenges, growth and avenues to utilize my skills to the best
and an opportunity to learn.
2 Experience Summary
Have 6 years of experience in Information Technology Service industry.
These initiatives have demanded high skill levels in communication,
interpersonal skills, understanding of technology, requirements capturing
and mapping the same onto a solution.
3 Career Summary
1 Airwatch Technologies India Sr Technical May 2013 to Till
Pvt Ltd Consultant Date
2 Adecco India Pvt Ltd Sr Engineer Feb 2012 to May
Application 2013
Support
E4E Business Solutions L2 Support May 2010 to Dec
3 India Pvt Ltd Executive 2010
4 SiTEL OPERATING CORPORATION IT Support August 2007 to
INDIA LTD Executive March 2010.
4 Educational Qualification
. B Tech Electronics &Communication from SCT College Of Engineering,
Trivandrum.
. "Advanced Embedded Systems and communication" from Cranes Software,
Bangalore
5 Professional Experience
. May 2013 to Till Date - Airwatch Technologies India Pvt Ltd
A leader in wireless and mobility solutions, AirWatch helps
simplify enterprise mobility. AirWatch enables organizations across
a wide variety of industries to secure, monitor, manage and support
their entire fleet of mobile assets with cutting-edge mobile device
management technology.
In my present role as Sr Technical Consultant:
. I work with C-Level executives across various industries to
identify their concerns looming around enterprise mobility
and try and address them by collaborating with multiple
teams within AirWatch.
. This provides me with the opportunity to learn how
different industries implement BYOD & Enterprise Mobility
Solutions, work with C-level executives to identify their
pain points around the latest devices and operating systems
on the market, collaborate with a team to determine the
best way to solve these problems, and finally implement our
solution for clients.
. Testing of mobile applications management, content & email
management scenarios in platforms like Android, IOS,
Windows Phone, Blackberry etc.
. Use my expertise in solving client issues on Mobile
application management, Mobile email management, Mobile
content management etc.
. Collaborate with the technical teams of the prospect to
understand their strategic goals and technical requirements
and ensure that new requirements and customer concerns are
communicated clearly to the R&D teams, in order to develop
a solution that is better and much more stable.
. Market research, analysis and improvement on existing
product. Testing/QA for new product releases. Perform
Security testing for the product's credibility. Supporting
the application implementation efforts, including
application configuration, testing and issue resolution.
Internal Review of test cases and Scenarios. Defect
Logging, Documenting the product issues and continuous
follow up for its closure.
. As an SME, drive the team to stay focused on customers and
achieve a high customer satisfaction. Conduct meetings with
team members and QA team to discuss high priority and
frequent issues, product bugs & requirements. Documenting
and providing AirWatch solution feedback to Software
Development team to allow for continuous product
improvement based on internal and external product
experiences.
. Conduct training sessions on Mobile Application management
and associated features.
. Feb 2012 to May 2013 - Adecco India Pvt Ltd
Working as Senior Engineer Application Support in Adecco. My job
responsibilities are as below:-
Customization of ERP product.
Providing complete backend support to the product.
Daily routine which includes backup & restore by using SQL
Server Tools.
Develop modify and optimized stored procedures and views to
handle mission critical business requirements.
Troubleshooting the technical and functional errors
Creating Front End application - EDK (User Defined) screens.
Design, implement and maintain reports as per end-user
expectations.
Designing Visual Text (VT) Scripts for Data Management.
Developing DTS package for migration of data.
Data Migration from Live server to WEB Server
Platforms:- SQL Server, Dot Net, C#, HTML5, AJAX, JavaScript
. May 2010 to Dec 2010 - E4E Business Solutions ( Client : Iyogi )
Worked as Level 2 Support Engineer in E4E Business Solutions
where my job responsibility is to provide support to enterprise
customers of Iyogi with any technical issues related to Web based
applications.
Platforms: Windows servers, SQL server, Dot Net, Java
. August 2007 to March 2010 - Sitel India ( Clients : Lexmark &
EarthLink )
Worked as Technical Support Executive in SITEL OPERATING
CORPORATION INDIA LTD.
. Supporting Web hosting services, editing and deploying
websites.
. Experience in application support of web applications and
printer software applications.
. Experience in supporting Windows, Linux, VMware and Unix
platforms and applications based on Dot Net, Java, J2EE, PHP,
Dot Net.
Platforms: SQL Server, Dot Net, VB, C#, Windows Servers, Linux,
Unix, Java
6 Skills
Programming knowledge : MS SQL Server,
Java, PHP, PL/SQL
JavaScript, HTML5, CSS, XML, C#
Testing Knowledge : Android, IOS, Windows Phone
7 Personal Details
Name : Priyadharsan S
Contact No. : 998-***-****
Present Address : #2081, 2nd Floor, 16th C Main, HAL II
Stage, Indiranagar, Bangalore - 560008
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