Customer Service Sales

Norma Ruiz

*** ***** **. ***# ***

Oceanside, CA 92054

Phone: 760-***-****

Email: ************@*****.***

Objective Seeking a management position in customer service and/or retail with a company that utilizes prior experience and skills to achieve their objectives as a business, as well as, offering room for advancement or incentives to those who prove to achieve and surpass company standards.

Qualifications

Excellent management experience and outstanding skills in customer service and/or sales.

Reliable in all aspects whether it’s being on time or being prepared to come in, if someone calls in sick. Also, has reliable transportation.

Accustomed to working in fast paced environments and being able to think quickly and efficiently to successfully handle even the most difficult customers.

Maintains an excellent working relationship with co-workers and supervisors.

Hard working, motivated, and a quick learner when it comes to being taught something new.

Bilingual (Spanish/English)

Work History

99 Cent Store; Oceanside, CA

2011-2014

Head Cashier/Shift Leader

Supervise employees and oversee that all necessary tasks were completed efficiently and properly, in order to, maintain the highest quality of customer service available.

Keep store clean, stocked, and organized at all times.

During busy hours of operation, assist at the register and ring people up.

Provide excellent customer service and address any issues or complaints in a timely professional manner.

References Available Upon Request