Manager Technical Support

Bruck Woldeselassie

*** ****** ****** ? Cambridge, MA 02140 ? **********@*****.*** ? 617 459

8601

Objective:

To obtain a technical support position in a company that provides

opportunities for advancement based on strong technical and business

skills.

Skills and Abilities:

Professional:

Troubleshoot, install and repair AutoCAD, Solidworks

electrical devices and components Statistics and Data Analysis

Install point-to-point wiring, wire

harnesses and wire connectors Personal:

Surface mount soldering skills Strong oral and written communication

Read and interpret schematics, wire skills

diagrams, blueprints Learns new technology and skills at an

Assemble/disassemble PC's to the accelerated rate

component level Strong work ethic

Utilize multimeters and oscilloscopes Dedicated and loyal employee

Installation of PC hardware/software Team Player

and mechanical parts Motivated Self-Starter

Ethernet networking

Configure control systems

Install/repair power distribution

systems and cables

Proficient in Microsoft Word, Excel

and PowerPoint

Education

Northeastern University Boston

Pursuing in Bachelor of Electrical Engineering

Anticipated Graduation Date: End of 2014

ITT Technical Institute Norwood, MA

Completed Associate of Science Degree in Computer and Electronics

Engineering Technology

Graduation Date: September 2010

Awards: Honors

Habel Computer School Addis Ababa, Ethiopia

Completed Basic Computer Skills, DOS Operating System and Microsoft

Application

Awarded Certificate: February 1998

Work Experience

Standard Parking Corporation Boston, MA

2001 - Present

Shift Manager

* Responsible for opening/closing shift reports, weekly scheduling for

attendants and completing payroll for several locations

* Assist in Valet and handle customer concerns

Central Parking Inc. Boston, MA

2003 - Present

Supervisor

* Responsible for handling and follow-up of customer concerns

* Work specifically with Valet

Pilgrim Parking Boston, MA

2002 - 2004

Attendant

* Completed shift reports

* Responsible for Cashiering and attending the facility

Copy Cop Printing Company Boston, MA

2003

Copy Specialist

* Responsible for copying files, various documents and binding books

* Received and processed orders from companies and individual customers

Contact this candidate