Phone: 510-***-****
Email: ********@*****.***
Over 14 years of diverse experience in Software Quality Assurance
Engineering in Testing. Specialized in Automation, Mobile, API, GUI,
Manual, System Testing including Integration, Performance, Stress &
Regression Testing of Web Based Applications and Client/Server in health
care and e-commerce industries. Proficient in White Box Testing, Grey Box
Testing, Black Box Testing and Back-end Testing. Detailed knowledge and
expertise in Test Designing, Test Plan Formulation, scripts for System
Testing and Test Cases for Functional and Regression Testing, Data
manipulation using SQL and PL/SQL. Proficient in the use of Automation
tools such as Selenium, SOAP, QTP, SILK, Load Runner and Visual Studio for
Functional Testing, Performance Testing. Extensive hands-on experience and
in depth knowledge of Epic, Cache, Chronicles database and Health Care
systems.
Education:
MS in Information Systems, S.V University, INDIA.
BS in Biological Sciences, S.V University, INDIA
Technical Expertise:
Operating Systems MS Windows, Linux and HP
Languages Epic, Java, Visual Basic, VB Script, C++, C, C#,
PL/SQL, SQL, 4Test,TSL, Perl, CGI and UNIX Shell
scripts
RDDBMS OraOracle11i, SQL Server 10.0\12, MS Access, Cache,
Chronicles
Version Control Visual Source Safe, Clear Case
Web Technology Servlets, JDBC, JavaScript, ASP, JSP, Java Beans,
Jbuilder, XML, VI, VB, ActiveX, CGI, HTML and
JavaScript, Shell Scripting
Automation Tools WinRunner, Astra, QA Run, Rational TeamTest, SILK, Load
Runner.
Bu Bug Tracking Tools HP Quality Center, PR Tracker, Clear Quest, Bugzilla,
Track Record
Project Experience
WageWorks San Meteo, CA Jun 2010 to
Present
Sr. QA Analyst\Lead QA Analyst
Responsible for creating comprehensive test plans and test cases that will
utilized in testing web-based enterprise applications that supports Health
Care and Commuter product offerings.
Responsible for Managing and working Multiple Projects same time and
delegating the Tasks and Project Scope.
Developed and implemented Automated Test Scripts in Visual Studio using
Selenium for functional and regression test scenarios
Responsible for testing our customer-facing and internal websites and the
related back-office applications that enable WageWorks to deliver high-
quality service to our customers in these areas.
Conducted Root Cause analysis for customer driven bugs and followed up with
associated code release testing to insure flawless deliveries.
Created, modified and utilized SQL scripts designed to automate test
scenarios, resulting in decreased need for manpower on time sensitive
product releases.
Determined root cause of many code bugs saving developers time and reducing
duplication of effort.
Developed system procedural documentation to reduce learning curve for new
hires and mentored and trained two new team members.
Responsible for Web services testing using Soap utility and EZ receipts APP
in I phone, Android and Black berry.
Responsible for participating in functional requirements reviews and
provide detailed estimates for testing activity efforts.
Worked directly with DBA's to manage various QA database procedures such as
table drops, data loads, upgrades and new customer database creation to
reduce environment change wait times. Also worked with web and database
developers, release engineers, and technical project managers.
Developed system procedural documentation to reduce learning curve for new
hires and mentored and trained two new team members.
Environment: Visual Studio, Java, .Net, HTML, Perl, Soap UI, JavaScript,
XML, Oracle, MS Sql Server, Selenium,Unix, Windows XP.
Kaiser Permanente, CA July 2005 - May
2010
Sr. QA Analyst
Kaiser Permanente Health Connect is a highly-sophisticated information
management and care delivery system designed to enhance the quality of
patient care. KP Health Connect connects 8 regions across the country with
a single Health care system integrating the electronic medical records with
appointments, registration and billing. The system will also link KP
facilities across the nation and provide Physicians, nurses and other
health care professionals who are involved in members' care to access
accurate, complete and up-to-date medical information 24/7. Patients will
also be able to access portions of their medical records online such as
test results, immunization history and current medications.
Responsibilities
Responsible for Integration and system testing of Pharmacy, Registration,
Appointment Scheduling, Billing modules in Epic.
Involved in integration and System testing of clinical and billing systems
to reduce manual charge entry
Responsible for Web services testing using Soap utility.
Involved in Back end testing for all epic modules in conical.
Responsible for testing KP.org used by KP members to login to Kaiser from
anywhere to access health information, to schedule appointments, to view
lab results, send secure email to doctor.
Responsible for creating scripts in QTP for functionality testing of the
application.
Responsible for functional testing of User/Security Provisioning system
interfacing web based IBM's Tivoli Identity Manager (TIM) V 4.5.1 and Epic.
Involved in testing Ingenix claims manager accessed via Internet Explorer V
5.0 through V 7.0 to ensure all claims to be processed are coded correctly.
Involved in testing ePremis, a web-based claims management system operated
over the Internet using secured connection.
Responsible for functional testing of Order Scheduling for Inpatient and
Outpatient system in Epic.
Worked closely with Software developers, document designers and subject
matter experts constantly to understand the requirements and functionality
to create and enhance the test cases.
Involved in testing the applications and reporting defects using Test
director/Quality Center.
Participated in the defect meetings with QA analysts and software
developers and played a key role in isolating the defects and getting them
fixed.
Responsible for creating Perl scripts to route HL7 messages to MQ series
and to Epic via TCP/IP protocol.
Responsible for writing Perl Scripts to FTP files to Bulk Loader utility to
create Epic accounts in TIM.
Involved in Automation using QTP.
Worked in different time zones to accommodate offshore and onsite teams.
Involved in training and managing offshore QA team.
Environment: EPIC, Cache, Chronicles, Java, JSP, HTML, Perl, Soap UI,
JavaScript, XML, MQ Series, Main Frame, DB2, Visual Basic, Cache, HL7,
Hyperspace, Text, QTP, Test Director/Quality Center, Windows XP.
Aligo, Sanfrancisco, CA Mar 2005 - Jun 2005
Title: Automation Engineer
WorkTrack is a GPS-based employee time, job and location tracking service.
Available on all Alltel versions of BlackBerry smart phones as well as Palm
and MOTOROLA PHONES, the service will provide dispatch work orders to
employees in the field also provides the ability to monitor field
technicians' time, location and provide status reports with real-time
reporting.
Developed test plan and test bed for testing Work Track.
Involved in implementing QA process for Work Track.
Done Device testing for different phones and Black berries.
Done regression, Sanity, reliability and performance testing.
Responsible for the system including the client and server side.
Tested application GUI and functionality.
Done extensive backend testing using UNIX commands.
Involved in debugging issues at backend (Linux).
Involved in verifying Log files.
Involved in Installing, Testing and reporting of errors of subsequent
builds during the process of development and production
Participated in bugs and enhancement review meetings, assigning the bugs
and feature request to the developers and follow up.
Responsible for Automating Test Cases using Win Runner.
Responsible for implementations.
Involved in weekly status meetings
Reported defects in defect tracker of PVS TRACKER
Environment: Java, JSP, HTML, SQL, Vignette Oracle, PVS TRACKER, Windows,
WorkTrack, Toad, Linux.
Travelocity, San Francisco, CA April 2002 - Feb
2005
Title: Automation Engineer.
Extensively involved in projects from planning stage to live for all cruise
projects Extensively worked in development of test methodologies,
processes, automation and backend testing, tracking and analyzing bugs for
cruises line of business for Travelocity web site with the following
responsibilities.
Testing and verifying Travelocity's software products prior to launch.
Analyzing User/Business requirements, Writing Test Plans for Positive and
Negative scenario for functional and GUI Testing.
Conducting walk through of Master Test Plans with Development and Design
Team.
Preparing test data for both Automation and Manual testing
Automating Test cases for regression tests using Win Runner
Involving in running automation scripts in every IMP Cycle.
Analyzing automation results and publishing reports.
Generating the bug reports and conducting / participating in Bug review
meeting.
Performing Backend testing and Verifying Log Files.
Maintaining the QA lab by keeping all machines with latest version of
testing software and various browsers.
Create test plans, test cases, scopes, status reports, and post launch
reports.
Verification of Travelocity's products includes database verification,
business service verification, GUI, API, and code verification.
Hands on experience in Manage and Coordination of Onsite and Offshore
testing teams across multiple departments and off-shore/contract QA
resources.
Presenting the test plans and test cases to the QA team.
Participating in all code review pertaining to the project. Prepare and
execute load and automation scripts.
Overseeing the testing activities for each project assigned to the QA
Engineer. Execute all test cases.
Environment: Compuware, SQL, Vignette, HTML, TCL, Perl or Java, Oracle,
Windows, Mac, various Internet browsers.
marchFirst, Cupertino, CA Jan 2000 -April
2001
Title: QA Engineer.
Anaconda Project:
Involved in testing of a project called Anaconda. This is an online
resource management tool. It facilitates management to allocate staff on
current projects and training events, view the current and past project,
information. This application also acts as a central place to generate
reports on staff and their skill sets.
Responsibilities:
Analyzing User/Business Requirements, Writing Test Plans for Positive and
Negative Scenarios for Functional, GUI and Security Testing.
Conducted Walkthrough of the Master Test Plan with Development and Design
Teams.
Prepared Test Data for Testing the Application.
Worked with other Development Team Members to better understand the System
Functionality in order to improve Testing Quality.
Was responsible for Security Testing.
Automated Test Cases for Regression Testing using Win Runner.
Performance testing using Load Runner.
Used Toad for manipulation and verification of the data within the Oracle
Database.
Helped in the Debugging of the Java code written in the System.
Environment: JavaBeans, JSP, Servlets, HTML, Oracle 8i, Web logic, Apache
Web server, Win Runner, Testing Load Runner and VisualInderdev.