Customer Service Sales
Resume:
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OBJECTIVE
ERICA SENG TO GAIN NEW SKILLS AND EXPERIENCE THAT ALLOWS ME TO ADAPT, GROW, PROVE, AND
CHALLENGE MY CAPABILITIES.
CHELMSFORD, MA 01863
978-***-**** EXPERIENCE
******@*****.***
PACKER, XENITH
TEWKSBURY, MA JULY 2014 - SEPTEMBER 2014
● QUALITY CONTROL (FOOTBALL HELMETS), EXAMINE AND INSPECT
PRODUCT/MATERIAL FOR DEFECTS OR DEVIATION TO MEET QUALITY PRODUCTION
STANDARDS
ASSEMBLE, (HELMET PARTS), TO MEET ORDERS
●
DATABASE/DATA ENTRY, ENTERING ALL ORDERS INTO THE COMPUTER SYSTEM,
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PRINTING OUT ALL SERIAL NUMBERS FOR EACH HELMET
LABELING (SERIAL NUMBERS, WARNING LABELS, SIZE, ETC.)
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PACKER, BRITISH DELIGHTS
WESTFORD, MA OCTOBER 2013 - DECEMBER 2013
● LABELING
● PICKING/PACKING
● INSPECTING
● SEALING/SHRINK WRAPPING
•
ASSEMBLER/PACKER, DS GRAPHICS
LOWELL, MA MARCH 2013 - JULY 2013
● ASSEMBLE VARIOUS PRODUCTS
● LABELING
● PICKING/PACKING
● INSPECTING
•
CASHIER, KMART
TEWKSBURY, MA SEPTEMBER 2012 - JANUARY 2013
● OPERATE CASH REGISTER
● PROVIDE CUSTOMER SERVICE
● MAINTAIN CLEAN AND ORDERLY CHECKOUT AREA
● DROPS (RETURNING ITEMS TO ORIGINAL SALES AREA)
SALES ASSOCIATE, WALMART
TEWKSBURY, MA -- JUNE 2011 - MARCH 2012
● ASSIST CUSTOMERS/PROVIDE CUSTOMER SERVICE
● MAINTAIN CLEAN AND ORDERLY SALES FLOOR
● FITTING ROOMS
● ANSWER/DIRECT PHONE CALLS
● FREIGHT WORK/RE-SHOPS (RETURNING ITEMS TO ORIGINAL SALES AREA)
P.O.S, KOHL’S
CHELMSFORD, MA -- NOVEMBER 2007 - FEBRUARY 2008
● OPERATE CASH REGISTER
● PROVIDE CUSTOMER SERVICE
● MAINTAIN CLEAN AND ORDERLY CHECKOUT AREA
SALES ASSOCIATE, MACY’S, PHEASANT LANE MALL
NASHUA, NH -- DECEMBER 2006 - JANUARY 2007
● OPERATE CASH REGISTER
ASSIST CUSTOMERS/PROVIDE CUSTOMER SERVICE
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MAINTAIN CLEAN AND ORDERLY SALES FLOOR
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EDUCATION
LIBERAL STUDIES, MIDDLESEX COMMUNITY COLLEGE
LOWELL, MA APRIL 2012-PRESENT
● ASSOCIATE’S DEGREE IN PROGRESS
GED, YOUTHBUILD
LOWELL, MA -- SEPTEMBER 2007-JUNE 2008
TRAINING/CERTIFICATIONS
OSHA 10-HOUR SAFETY CERTIFICATION
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NATIONAL CENTER FOR CONSTRUCTION, EDUCATION, AND RESEARCH
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(NCCER)
LEAD RENOVATION CERTIFICATION
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QUALIFICATIONS
WORKS WELL INDIVIDUALLY OR AS A TEAM
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BILINGUAL - ENGLISH/KHMER
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ABILITY TO PRIORITIZE AND REMAIN FOCUS WHILE UNDER PRESSURE
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GREAT CUSTOMER SERVICE AND INTERPERSONAL SKILLS
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SELF-MOTIVATED, VERY ORGANIZED, HONEST AND HARDWORKING
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TOLERANT AND FLEXIBLE TO CHANGES AND/OR SITUATIONS - WILLING TO TRY NEW
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CHALLENGES AND INTERESTED IN IMPROVING EFFICIENCY ON ASSIGNED TASKS
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